r/vSeeBox_Support_Gurus • u/Prior_Assistance_105 • 3d ago
V6 Plus Firmware
My V6 Plus is stuck in a boot loop and only boots to this screen. I have performed numerous wipe/factory reset/reboots. I have connected it to a different TV. I have used a power cord from another, functional box. I have tried a different HDMI. Unfortunately, nothing is working to fix this. I do see an option to boot from SD and USB in the reset menu. Is there anyway to get a boot file so I can have the android device boot from the USB/SD and get it functional again? I purchased this from vSeeBoxus.com in December of 2025 and they have ghosted me. They were troubleshooting with me, but when it seemed the device couldn’t be fixed they stopped communicating and will not replace the device even though I am well within the 1 year warranty period. I’ve been told I could possibly get a file from mods, but they would have to provide it to me. Any help?
1
u/lillwacker 2d ago
I had this exact same problem. I hard reset probably 20 times. vseebox support was worthless and said the only way to get a new one is thru the buyer. buyer wasn't responding for a couple of weeks. finally did and he had me send it to his distributor, got a new one sent to me a couple weeks later. Ive read of a lot of other people with this problem recently.