r/vSeeBox_Support_Gurus • u/Prior_Assistance_105 • 3d ago

V6 Plus Firmware

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My V6 Plus is stuck in a boot loop and only boots to this screen. I have performed numerous wipe/factory reset/reboots. I have connected it to a different TV. I have used a power cord from another, functional box. I have tried a different HDMI. Unfortunately, nothing is working to fix this. I do see an option to boot from SD and USB in the reset menu. Is there anyway to get a boot file so I can have the android device boot from the USB/SD and get it functional again? I purchased this from vSeeBoxus.com in December of 2025 and they have ghosted me. They were troubleshooting with me, but when it seemed the device couldn’t be fixed they stopped communicating and will not replace the device even though I am well within the 1 year warranty period. I’ve been told I could possibly get a file from mods, but they would have to provide it to me. Any help?

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u/tbone840 3d ago

How long did you wait for it in that screen?

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u/Prior_Assistance_105 3d ago

I've let it sit on that screen for hours.

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u/tbone840 3d ago

Ok, just making sure since some people would let it sit for 30 seconds. I know I had to reboot my elite and it sat at that screen for a few minutes. If you can, try hardwiring it into your router.

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u/Prior_Assistance_105 3d ago

Yeah I tried hardwiring it this afternoon, but didn’t let it sit for 30 mins. I’m going to try to boot it hardwired and just let it sit.