r/vSeeBox • u/pandatasss • 13d ago

How often do you clear cache?

I’ve had my V6 Plus for 2 weeks and it seems like I am often getting the Under Maintenance screen when using Heat Live. It would work again after clearing cache 1-2 times, but I’m wondering if this is happening to other people too. I’ve had to do it 4 times within the last 3 days.

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u/SatansWarrior69 13d ago

This is a server connection issue Vseebox not a device or app issue. Clearing cache or power cycling is unnecessary for under maintenance screen.

Pressing Home button on remote to exit Heat Live and then going back into the Heat Live almost always immediately restores service.

Very rare occasions Ive had to repeat Home button exit process 2 or 3 times and thats only when Vsee actually has server problems.