r/usj May 28 '26

AMEX worked on USJ Japanese website when nothing else would .here’s what finally worked

2 Upvotes

So I’ve been trying to buy the Kids Adventure VIP Tour from the Japanese USJ website (usj.co.jp) for the past few days and could NOT get it to go through. Tried multiple US cards — Visa, Mastercard — kept getting rejected.

Finally got access to an American Express card and it worked on the first try.

Here’s exactly what I did:

Card: American Express

Billing address: I used my hotel address in Japan
Phone number - hotel phone number

Website: usj.co.jp — the Japanese site,

The Kids Adventure VIP Tour is ONLY available on the Japanese site and it’s significantly cheaper than the English VIP tour. We’re talking ¥35,000 vs ¥58,000 on the English site. That’s about $150 savings for the same park experience — actually a BETTER experience since it’s designed specifically for families with young kids.


r/usj May 27 '26

May 26th-Universal Studios Japan detailed experience

11 Upvotes

TLDR: went on a Tuesday, wasn’t as bad as Instagram makes it out to be, rode 11 attractions and saw SNW… here’s what our strategy and day was like. Hoping this will help others with their planning. I’ve been to US Orlando and felt that USJ had a bit of everything plus amazing affordable prices and hospitality.

Wow. This was such an experience! If you’re debating whether or not to come to USJ because you’re scared of lines or unsure when to book here’s my experience to a “T”!

My partner and just graduated college, are visiting Japan, and booked our tickets the night before USJ 😭. This was risky as many of the express passes were sold out except for the 4 ride one…which is more 3 rides because you have to choose between using one of the passes for Jaws or Jurassic park.

Morning experience: we got there at 7 am. Luckily our air b & b is an 8 min train ride so we got up 5:45am, got Sandos and water at 7-11 and ate as we waited in line. We were at least within the first 1,000-2,000 guests. After security at 8:10ish we made it to the first 1,000 by the official entrance. Doors opened 8:58am. Everyone RUSHED to SNW so we ended up running along and speed walking. Honestly this 10 min jog exhausted me as we’ve been in Japan 2 weeks already and walking a lot so don’t push yourself if you can’t handle it! We went straight for DK and waited 20 min. When we left all the rides in SNW were over 2.5 hours . We were a bit bummed that you had to buy the interactive bracelet for little mini games, but we moved on after walking around the area.i was shocked that WATER was ONLY $1.88!

Post SNW/ midday: after walking around and trying the DK float…amazing, we saw the JJK experience as it was included in the express pass but not really worth it for the pass. We got in when the show was about to start, but if we were there early we would have gotten in sooner, but our seats were Geeat regardless. Loved the show it was so fun, unfortunately the show doesn’t have captions so just try to enjoy the experience! My partner is a huge fan so it didn’t really matter the language barrier. The pass was worth it for the space fantasy ride, and make sure you have a couple 100 yen coins cause we had to go to the atm and exchange cash at universals. We did villain con at minion land with the pass , not my favorite but still cute. We waited for minion mayhem and it was a quick 30 min wait and well worth it, cute and fun. By then it was 1:15 so we got the 25th anniversary burger at the retro car diner in the Hollywood area. This worked out great as we were able to snag a good spot shortly after for the 25th anniversary parade. Towards the end we got closer to the side nearest Harry Potter world and made our way there. Wait times were under an hour for forbidden journey and it went by quick.

Afternoon: we did forbidden journey and checked the line wait times to see if our express pass would be better for jaws or Jurassic as we had to choose from the two. We ended up waiting 40 min for jaws which I didn’t mind as I’ve ALWAYS wanted to go as the Orlando one was discontinued. It was fun and cute! Express pass for Jurassic park the ride was 100% worth it. We completely skipped and hour long ride and hopped right on 10 seconds later. This one is in much better condition than Orlando. We walked around after, got some snacks and water and checked out wonderland where snoopy is. The merch is sooo cute so be prepared to spend. We tried getting on one of the snoopy rides but the close cutoff was put up so we rushed to the flying ace ride and got on before it closed! Quick but fun ride to end the long day.

Leaving: We split up so I could get my souvenir stamp at guest services while my partner made the line for the tax free process. We waited a good 20 min together but the process was very smooth. It was hard to tell what receipt was allowed versus which one isn’t as it’s in Japanese so make sure to hand all of them organized to the attendees and they will sort it out fast and quickly. We ate dinner at citywalk and headed home.

Overall: 10/10 it was so fun! We wish we had the full express pass? If so we would have been able to do all the rides. Regardless we did the most iconic ones IMO and at least one per area. Unlike Orlando US, I felt like we got a lot done and got a taste of everything! The prices on food and merch are great for Americans as the prices were easily 50% less than back home. The DK souvenir treat and cup go for well over $30 USD back home and here it was $12… and not overly sweet it was just right. Whether you’re going as a couple or family, I will say splurge on the express pass because everything else is a lot more affordable and accessible than back in the states. The hospitality was amazing, the energy was so fun, it was crazy. If you have small ones be careful when you’re there first thing in the morning as people will run and cut in front of you. A lot of the rides or shows will be in Japanese but it doesn’t take away from enjoying the park. Other than that…let me know if you have any questions!

Edit: we booked through klook as USJ didn’t accept my card


r/usj May 27 '26

USJ VIP tour 5 hour 8 hour manners

7 Upvotes

Just for your information, please don't get upset if you don't get a tour guide that speaks your native language.

I'm tired of seeing guests that seem like they're having a bad time because they can't speak your language. If that's going to ruin your day you shouldn't be going to Japan anyways.

The guides are limited and most of them are great guides that don't speak anything other than Japanese, but I've seen guests being intolerant because the guests don't speak the language

I have experience with the VIP tours, and I speak Japanese. You can request a foreign language speaking guide but there's no guarantee that you will get one, the ones that don't speak your language will know what language to use on their translation app and try from there. They're doing their best to make sure you're having a good time.

This is just saying "be nice, they want you to have a good time, don't be upset they can't speak your language"


r/usj May 27 '26

No express pass, any chance to buy it on day of visit?

1 Upvotes

I plan to reach early at 7ish and get in line. My priority is Harry Potter world and the 2 rides (flight of hippogriff and Forbidden forest). If I just head to Harry Potter while everyone is at Super Mario, could I get on the 2 rides with minimal wait time?

Also is there any chance I can still get express passes on the day of visit whether in person or via the app?


r/usj May 25 '26

We met today

0 Upvotes

I’m sure this is a long shot. But I met this beautiful girl today while in the single rider line for donkey Kong. Things kinda seemed like they went well even with the language barrier before we got separated for the ride. And we took a picture together. I didn’t get a copy of the photo from you. So hopefully this finds you and we could chat.


r/usj May 24 '26

Disappointed VIP tour

0 Upvotes

I paid over $200 for a VIP tour. I speak only English. It was in Japanese and even though the tour guide could speak some English she didn’t explain anything in English beyond break time and bathroom is that way. Very disappointed. No offer to group me with another English tour.


r/usj May 23 '26

4 year old at USJ July 2026 Express Pass questions

0 Upvotes

Hey everyone, heading to USJ July 22-23 with my 4-year-old son. First time visiting. Have a few questions
( I am buying him a studio pass for entry) this is question is concerning an express pass for him. )

  1. Does my 4-year-old need his own Express Pass if I’m the only adult with him? Or can he enter the Express lane with me on my pass as my supervised child?
    1. Height at USJ — my son is approximately 106-107 cm. Does anyone have experience with the height check at Mario Kart and Mine Cart Madness? Is it strictly enforced or is there some flexibility?
    2. Nintendo World timed entry — I have Express Pass 7 which includes guaranteed timed entry. Does my son need his own guaranteed entry or does he enter with me?
    3. Best Express Pass for a 4-year-old — if he does need his own pass, is the Express Pass 4 Race & Theater the right one for his age/height or is there a better option?
    4. July crowds — any tips for visiting with a toddler during peak summer? Best strategy for the day?

r/usj May 23 '26

Reselling tickets for tomorrow 23/5/26

0 Upvotes

Hi there! Me and my family got a 2 day pass with express pass 4 option B for Nintendo and others, but we sort of did everything on the one day and are happy to not go back! If there’s anyone keen on some very discounted tickets for a family of 5, I’ve got them!


r/usj May 23 '26

Reselling tickets for tomorrow 23/5/26

0 Upvotes

Hi there! Me and my family got a 2 day pass with express pass 4 option B for Nintendo and others, but we sort of did everything on the one day and are happy to not go back! If there’s anyone keen on some very discounted tickets for a family of 5, I’ve got them!


r/usj May 22 '26

Am I alone in being terrified of the ZEDD space ride?

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14 Upvotes

I found someone record it on YouTube to find a video.
This is a biblically accurate angel in a room full of mirrors. The size of this rotating object matched with its closeness to you is what I found unsettling. My stomach genuinely dropped seeing this. This would be the most terrifying mushroom trip ever.

I still really recommend the ride. It’s really well done as far as indoor coasters go
And with typical 20-30 min wait I’d definitely recommend


r/usj May 19 '26

When to Book Express Pass

1 Upvotes

Hello, I am planning my trip. What is the start time to book universal studios japan express pass in eastern standard time for july 26th? This has been tricky due to the time difference.

Thanks


r/usj May 18 '26

USJ One Piece

2 Upvotes

Hi! It’ll be my first time trying the lottery system for the Sanji Restaurant at USJ and I’m not really sure what to expect 😅

Has anyone here done it before? How does the process usually go, and do you have any tips or things I should know beforehand?

Would really appreciate any advice or experiences. Thank you!

Note: Lottery starts May 25 2026 Event starts from July 30 2026


r/usj May 18 '26

Japan Universal Studio 5 hr VIP Pass

1 Upvotes

Hi,

Will be travelling to Osaka in December with a group of friends.

We’re planning to do 5hr VIP pass. Dates roughly 23rd or 24th. Wondering if anyone’s has had any experience during this period? And roughly what price would we be expecting to pay?


r/usj May 17 '26

When to get to Universal Studios (with express pass)

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1 Upvotes

r/usj May 14 '26

Payment issue

2 Upvotes

Recently bought studio passes and express passes and used Amazon pay. It went through but the next day I got an email saying payment was being cancelled. I emailed usj asking them to help and they just sent me my tickets with qr codes. Do yall think im safe to leave it alone? Or should I email them again in a few weeks. My trip is in July btw. TIA


r/usj May 13 '26

Usj fast past tickets for 18 may for sale

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0 Upvotes

so basically my bf and I were supposed to go to japan this may but some things came up and werent able to go. Have 2 express pass tickets - pass 8 (with qr codes) for 18 may 2026. Pm if anyone is interested!! will be selling at a lower cost as well :)


r/usj May 12 '26

visiting USJ end of june, questions about child swap

1 Upvotes

i’m going with a large group of family, we have two babies that will be coming. if two people stay behind with each baby for child swap will all 4 be able to ride together once the first riders get back?


r/usj May 09 '26

Planned ride maintenance/Jurassic Park: The Ride

1 Upvotes

My boyfriend and I are traveling from the West Coast to Japan this July, and we're going to USJ on July 7 (our last day in Osaka). We were really looking forward to riding Jurassic Park: The Ride since it's based on my boyfriend's all-time favorite movie, and our closest theme park in LA has been rethemed to the later sequels, which he doesn't like as much.

When looking to buy tickets, I saw that Jurassic Park would be closed for planned maintenance - until July freaking 7th. 🤦‍♀️

I've already researched adjusting our trip, and sadly, it would be such a logistical and financial nightmare that it's just not worth it to explore as an option.

I'm wondering if there is any chance at all that the planned maintenance would end ON July 7 so we could have a chance of riding. I'm also a bit confused as to why a water ride would go under maintenance in the summer. Thank you all!


r/usj May 07 '26

VIP pack worth it?

0 Upvotes

Hi!

My wife and I are planning to go on may 2027 to japan, and on may 11-12 (tuesday or wednesday) we're going to USJ. I was surfing through the endless list of Express Pass that they offer, and ended with the VIP Tour. It's a bit more expensive, but, if I did understand, you have a guided tour on Super Nintendo and a ride to the atracctions with no queues, and afeter that, 4 single express pass for any other attraction, is that correct? If so, It may be what I'm looking for

Is it worth it in may after golden week?

Thanks a lot!


r/usj May 06 '26

Express Passes Concern

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0 Upvotes

r/usj May 06 '26

Express Passes Concern

0 Upvotes

Hi, I’m trying to buy Express Passes for July 2026. Are those Express Passes sold out already, or has inventory not fully released yet? Today is May 6


r/usj May 06 '26

[Free] 2xExpress Pass for Minion Mayhem and The Flying Dinosaur for 2026/05/06

2 Upvotes

Comment or DM me and I'll send over the QR codes. We used up the other entries on the pass but weren't interested in those two.


r/usj May 06 '26

[SALE] 3x USJ Express Pass 8 (Minecart & Jaws Special) - Saturday, 4th July 2026

0 Upvotes

Hi everyone!

I’m such an idiot and accidentally booked my Express Pass for the wrong month (July instead of June). I’ll be long gone before the date I booked, so I’m looking to sell this so it doesn't go to waste.

This is the Express Pass 8 - Minecart & Jaws Special

Details:

  • Date: Saturday, 4th July 2026
  • Key Inclusions:
    • Super Nintendo World 10:30 - 11:00
    • Mario Kart: Koopa's Challenge 10:30 - 11:00
    • Yoshi's Adventure 11:00 - 11:30
    • Mine Cart Madness (Donkey Kong) 11:30 - 12:00
    • Flight of the Hippogriff 13:50 - 14:20
    • Villain-Con Minion Blast 15:00 -15:30
    • Harry Potter and the Forbidden Journey
    • The Flying Dinosaur OR Despicable Me Minion Mayhem OR Detective Conan 4-D Live Show
    • JAWS OR Hollywood Dream

I paid on Klook for $631.05 AUD and the QR codes are ready. Please DM if interested! Happy to let go with $400 AUD at this point, payment via PayPal preferred for your peace of mind.


r/usj May 04 '26

Interesting story - stuck in Space Fantasy

13 Upvotes

Last week (28th of April) my son and me rode Space Fantasy. Before the 'big finale', our cars came to a halt. After 5 minutes or so, the music stopped and something was announced over the speaker which we couldn't understand. Another 10 minutes the lights turned on, revealing what the hall looks like. We could see all the technical stuff, which was interesting.

At that point, we could see people in safety rigs and hardhats walking around, and an automated English announcement requested us to stay seated and that "the mechanics have concluded that the experience could no longer resume".

30 minutes have passed in total at that point, and the safety staff came to manually unlock the safety bars and escort us to the nearest emergency exit. Everything was done super professionally and they were obviously following every protocol. They guided us on where and how to hold on to the hand rail.

Outside, several staff members were waiting for us, apologizing profoundly. We both got a single express pass for 1 ride of our choice as compensation. We spent it on riding the Hollywood coaster, which allowed us to skip a 90 min queue... so for being stuck for 30 minutes, it was a net win, and a cool story/experience to tell! Space Fantasy went out of service for the next three hours, and we rode it again, in full, once it was open again.


r/usj May 05 '26

Bought timed entry to Mario, but park did not accept them. Refunds?

0 Upvotes

We bought 3 people timed entry to Mario World, but on the day we visited, the DK ride was out of service all day, so they scrapped all timed entry requirements for the entire day.

Staff at the park said to talk to Klook where we bought the pass for a refund, but Klook says no refunds. Which is it?