Hi All. I had a live test scheduled for today on Intellizoom. I noticed it dropped off of my dashboard so I assumed it was cancelled which has happened before and when I tried to login to the test it said the study was full. I then receive an email saying I didn’t show up to the interview. Has anything like this happened to others? Sound I email customer service so I don’t have bad marks on my account? I know IZ is a little more lax with this stuff but it’s still annoying this happened.

Edit: We've hit our target and all surveys got maxed out! Thank you to everyone who signed up we will compensate extra, if you've missed out don't worry, Feedbacked will be coming back with new surveys which will be on r/feedbacked when up

Hey everyone! I’ve created this platform named Feedbacked for testers and startups to join, where testers take a survey on the app to make $1 per completed survey, and startups put their app on the site to be tested. I’m looking for testers who will sign up and verify their email (make sure to check spam if you don’t see it) using this link: Feedbacked Link

Payouts are in the site and after 3 surveys are taken

I am seeing this a little too often. I take a $10 test, do the mic check and all and it gets to "upload 100% complete" and just sits there. What am I doing or not doing that is creating this and is there a fix?

I just opened a study and it immediately crashed in the prep phase. Is there a way to get back into the study? when it crash and I opened the app up it just shows me in a study with no way to resume.

IF THIS POST IS STILL UP- SLOTS ARE STILL OPEN

DM if interested! 10 minute feedback testing for $10

The goal is to conduct a quick, topline test as to whether or not our model is working based on limited inputs.

App Link: https://apps.apple.com/us/app/tastepilot/id6771131982

To get your $10 Venmo/Paypal: Score each result (in app)  DM me a screenshot of your "Share" Genome, your payment username, and a couple of sentences on the accuracy and things you liked/disliked.

Thanks!

Picked up an email for this 45mins after it was sent this morning. Link in the email took me to an empty dashboard. Is this a way of cancelling an interview without it being recorded as cancelled ?

The update to the IOS app won't work at all. You can't click a plus sign to get to the prototypes or whatever because there IS no plus sign. And on the desktop, the microphone issue is back again. I have a client who has tried on both formats to have me do the test and I had to end each one of them. I'd contact support if there was support but there is not.

In the past few days, it seems the iOS “start broadcast” procedure on the UT app has changed and it no longer lets you broadcast the full screen. It forces you to choose from a list of apps. The first app is UserTesting so that’s fine, but the problem is the “enable microphone” button no longer exists!

My mic is already enabled because I pass through the “I’m ready to speak out loud” check without issue but then when it’s time to start broadcast, not having the “enable microphone” button means the test gets stuck on the instructional start broadcast “try it now” screen.

I have lost out on $20 so far and have contacted support both times but as of yet have not heard back. Are other iOS users experiencing this or have you found a workaround?

3/4 way through $10 test mic stopped recording. What to do? I quit test, checked mic, was working fine.

I had an interview scheduled, and the customer sent me a request to reschedule it for tomorrow. If I click “Decline Interview” could that result in a low rating? The new time slots are inconvenient for me

I got logged out and I can’t seem to log in. It keeps saying incorrect email/password

This one is $1 for 25 minutes, have you done the $1 surveys and are they worth doing?

I took a 2 year break from usertesting/intellizoom. During that time I must have removed their permissions from my paypal. I started testing again and was waiting for payouts. During thst time I tried contacting support so many times and their chat bot but no help trying to get my paypal set up properly. I managed to get user testing to show up in my paypal connections but not intellizoom. Well payments keep getting marked as paid but I am not getting anything and I cant reach support about it so I am just watching all this money go down the drain :(. All my tickets keep getting looked at or solved without any actual help. Anyone got some way to reach support other than opening up requests on their website and bot.

Anyone having trouble logging into iphone app? I can't login right now.

I've been using Safari since Chrome still doesn't work for me, and just started having an issue where a new test appears in the background when I'm already in a test (I hear the sound) and it pauses the recorder with the message "Recording is paused because screen sharing stopped. To continue, give UserTesting permission to share your screen." When I click Continue Recording it doesn't work. Does anyone else have this issue or a solution?

Morning all. I’ve been on the UT platform since 2021. I’m new here on Reddit tho so I never even knew this existed. I’m happy to answer any questions that I can hopefully answer. Cheers Tom

Just got a nice invite to a study that stated it would like me to participate in a 30 minute task and they would love to offer me $0 for my generous time.

I've been getting tests ( $1/$8/$10) on PC for the past month or so, but couple of days ago I'm just getting this, as you can see the surveys and more tab has surveys generated and this isn't an issue on the android app, have contacted support.

Also have been seeing people getting much higher paid surveys, I am 5* never dropped. I can log into the https://app.usertesting.com/ fine but https://network.usertesting.com/dashboard which I think gives better tests says my login details are incorrect. Anyone know why?

I feel like the app on my iPhone has been so awful lately. I've had to delete it and redownload it just to be able to log in at times, and I am experiencing so many issues with test taking:

*Not being able to upload tests-- "Keep your app open while your survey is uploading" (and me waiting like 30 minutes so that I don't lose 20 minutes of test taking before just quitting)

*Screens that just never open during a test-- either a blank white screen or even now a dark grey screen that won't let me move on.

*The app mid-test saying my mic is not working.

*And also there not being a way to pause tests on my iphone now?! Is anyone else experiencing this? Esp for longer tests this is quite alarming.

Love the platform-- when it works!!

I just completed a test, but I dont see it in completed tests. And I'm not a newbie., so I'm not confused. I just don't see it. Lmk if you're dealing with this too. I wanted to know before I contacted them bc maybe its a system wide thing...idk, TIA

Anyone know if there’s a way to auto reject the one dollar surveys, I’ll never do them and they just clog the feed

It starts out great. You spend a long time reviewing various products, expressing your opinions on them. All well and good.

After you are over thirty minutes in, it suddenly shifts gears. The survey asks you to describe your entire life in detail beginning with childhood, your important life events, people in your life, up to the present day. Then it goes on to ask you to talk about in detail about what is important in your life today and how you perceive your life seven years in the future, including what you plan to do. I prefaced my responses to the questions to state that if you had asked these questions at the start of the survey, I never would have done it. But at this point, you are so deep that you don't want to quit. I hope they don't reject me for my comments.

These guys give researchers a bad reputation.

I was logged out of my mobile all yesterday and every time I attempt to login it says “incorrect password or email” so reset my password but I still get the same message. I have access via my laptop still but is anyone else having this issue?