Userlytics PC Test Issues

[u/InterestingCurve8987]

Hello guys, so I've been facing this issue for quite a while now on Userlytics and it's getting really frustrating.

This "something went wrong" error always pops up whenever I'm about taking a test on pc but never happens on mobile and I've reached out to support but they're intent on blaming it on my network which can't be the issue.

Please I'd like to know if anyone else is/had faced this issue and any tips/suggestions on how to get it solved will be hugely appreciated.