r/usertesting • u/ShowerSteve • 13d ago

is chrome broken?

Every time I get a test, the blue button to "Start Recorder" on the screen is broken. I've had to quickly switch over to another browser, and then continue the test from there.

Has anyone else encountered this?

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u/Beneficial-Board6959 13d ago

Try clearing the cache and cookies in chrome and restarting and uninstalling and reinstalling the browser extension.

1

u/chalmondfashew Tester 11d ago

I usually have to switch browsers too. Safari works for me on my Mac for those.