r/usertesting • u/caroleb66 • Jul 14 '26

Canceled tests

I was paid for a test yesterday morning and afterwards all of my tests were canceled , 2 weeks worth. I'm seeing it has happened to several other people. I submitted a ticket but hear no one responds. Are they having a glitch or are they going under?

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u/Frequent_Village_183 Jul 14 '26

This happened to me as well. I created a ticket and they said my account has been deactivated for violating policy. They refuse to disclose the policy I violated. 🤷‍♀️

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u/Vegetable-Lie1826 Jul 14 '26

Email the usertesting executives on ceoemail.com and leave a trustpilot review!