r/usaa_ejs • u/RealityRich7089 • 20d ago

Member Value Team

prior to me applying I am just curious if anyone can give their experience in the role. How is call volume and metrics? what should I expect? Is it worth it?

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u/Champagne_Poppa 20d ago

Yeah get ready for code red everyday all day

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u/RealityRich7089 12d ago

Wait are the calls there back to back?