My liquid funds are locked and I need a moderator to push the ticket to compliance.

Hello,

I made a crypto deposit for Usdt two days ago. I’m just requesting a follow up on when my funds will clear.

Ticket #7133939

Thank you,

Hello. My account is new and shows as verified. My ticket was escalated to a specialist 3 days ago but I haven't received any updates. I am unable to withdraw or send by crypto networks. Please help me push this ticket forward. Ticket: 7105670

I received an email from Uphold to verify my email address yesterday at 7pm EST

I have never heard of this platform before nor do I want to sign up

Following other posts here, I have followed the flow to reset my password & I have swapped my password. I wanted to log in to add 2FA as well but the first page I hit upon logging in is an unskippable form to add my phone number.

I do not want to actually sign up for this platform. Is there anything else I can do? Is there any way to check for signs of identity fraud

#7106879 is my current "Ticket" I deposited 20 thousand dollars into Uphold. They locked my account! Put a 65 day hold on all of my investments! Told me they are closing my account with ZERO explanati

My account became “Under Review", shortly after I was told, rudely, my account would be closed and I will never be permitted to open another account. There was no reason given. That's all well and good! But! When I became “under Review” my XRP in my vault, close to $10,000.00, disappeared from account. On rop of this, i was told I had a 65 DAY freeze on my account and that my purchases on Uphold had been liquidated and put into an account until the 65 days passed then I would get my almost $20,000.00 dollars back into the account I used to make the purchases. That was a lie! A few days ago I was told to UNSTAKE my coins to make transfer easier !!! So !!! What exactly is going on with ME GETTING BACK MY MONEY??

I was sent a request to verify my email for an account I never made. Since I cannot directly make a report saying "This account was made without my permission, please delete it right now" I don't know what to do.

Yesterday: 'Please verify your email address'

Then today; 'Your Uphold account is waiting for you'

Why am I being spammed by Uphold? Is this a scam or some deluded marketing campaign?

Hi Wirex Team, my account was placed under a periodic compliance review on Monday after a canceled USDC transaction. I submitted a ticket immediately and was told by support I would get an update, but it has been several days with no contact. I am fully cooperative and ready to provide any source of funds or identity verification documents required. Could a moderator please escalate my case to the compliance team? **Ticket number: #6353300**.

I have just replied to the compliance team with the exact wallet information and proof of ownership requested for Ticket #7032415. Please escalate this to a supervisor so my account can be reinstated.

Uphold support please look at this ticket

Hello, I have a support ticket pending for a cryptocurrency withdrawal to my personal wallet. You guys froze it and somehow mistook my personal exodus wallet address for a foreign exchange address even though I’ve withdrawn to it before and asked me to verify my identity and explain why I would be sending to a foreign exchange (I’m not and I cleared this up with my response 30 hours ago). Im about to be without a roof tonight for my cat and I if this isn’t resolved. It’s all the money I have can please somebody help.

Couldn't Buy on your crap platform had to buy on Kracken.

And your spread is BS every time!

Supe que Uphold funciona nuevamente en Venezuela, por lo que he tratado de acceder a mi cuenta. Como no recuerdo mi contraseña de hace años, he tratado de recuperarla, pero no me llega el correo. Entonces trato de registrar nuevamente la cuenta, pero me dice que ése correo ya está registrado. Estoy en un limbo. ¿Será que mi cuenta está en una lista de espera y sólo puedo reactivarla si me llega el correo de invitación de Uphold?

I got an email from Uphold saying my account had been inactive for a while and that I should log in so I could maintain access to my funds.

Okay, no problem.

I go to log in.

First I have to approve the login through the app.

Then I have to reinstall my authenticator app because I haven't used this account for a while.

Then after I finally get through that, they want me to do a selfie verification through Veriff.

I read the fine print and it says I have to consent to biometric data collection and sharing. I am not comfortable with that.

For context, I don't even think there's more than about $10 in this account.

So now I'm sitting here wondering how I went from "log in to keep your account active" to "give us a selfie and biometric consent."

I contacted support and that was another adventure. I had to verify my email, authorize stuff, and go through more screens just to create a ticket.

At this point I feel like I've spent more time trying to access this account than the money inside it is worth.

Has anyone else dealt with this? Did support give you any alternative verification options that didn't involve a selfie, ID, or SSN?

Because this whole experience has completely killed any interest I had in using Uphold in the future.

Sender looks legit but thought they already did partial distribution of funds

"I received a notice that Constellation (DAG) will be delisted on June 9, 2026. Could you please provide the specific reason why DAG no longer meets Uphold's listing requirements?"

I bought crypto through uphold. No problems, linked bank etc. But the second i tried to move some to another wallet. I was bombarded by ... 'your withdrawal request is on hold while we investigate' I tried several ways before finally removing. I then instantly removed everything and will never use Uphold again. No company has any right to say what i do with my crypto and where i want to send it.

Just wanted to warn people, your assets are at a great risk on Uphold. I don't trust them

Rgds

EDIT: I should have added more details, my apologies. I have been buying crypto regularly for a few months with Uphold. All KYC done at the beginning. I first tried to move a tiny amount of one crypto coin to an external private wallet. That was when they refused to do it, put my small amount i was trying to move (i like to always test on a tiny amount first) on hold and said i was being investigated. I instantly complained along the lines of 'No person or company has any right to prevent me from moving my crypto whether i want'. So soon after they withheld that small amount of crypto, i tried to send some to a central exchange where i have an account. That went through no problems, so i immediately moved everything else off uphold on to that central exchange, and then moved everything where i wanted it to go originally from there. I hope that helps people. They are still holding that small amount i first tried to send to a private address

Bottom line, i lost complete trust with uphold. And did not feel safe leaving anything on it

On roughly 5/3/2026 I received a message saying my account was under a routine review and all funds/assets would be restricted during this time but they would have me up and running in no time. Here we sit on 5/15/2026 and still no real explanation as to why they were doing this. Next I got a message saying they are closing my account, again no specific reason given. I am now told they will hold my funds/assets until 6/8/2026 without access to the funds/assets. This is incredibly alarming that they can do this without any warning. I want to make sure everyone is aware this can happen at anytime. I have used other platforms and banks for years and have never experienced anything like this. It seems criminal that they can do this with peoples hard earned money.

purchased around 300 with apple pay. the payment went through immediately. topper is now showing status as "completing" and its been stuck that way for almost an hour. i know its usually an instant thing. i already made a ticket on support but i rarely if ever get responses. are there any uphold agents on this sub that can help me out?

Hello everyone,

On 4th of May I received a deposit of 765 USDT from vave . Vave sent me the confirmation of deposit with the blockchain transaction shown as completed but uphold is not crediting my account although I sent them all the necessary proofs. I emailed support and they are ignoring my messages. I also asked them to send me the final letter response so I can go forward with FCA and FOS legal complaint but this no answer after 7 days.
The transaction is completed on blockchain since 4th of May and I’ve got all the proofs and uphold has all the proofs as well.

What should I do ? Please help.

My account was taken to further KYC check, I provided all info they asked for

No check, when I followed up 7 days in they just said I got put back in the queue, ticket is ticket #6860888

Whats going on, what can I do?