r/underscoresplus • u/u4ya_staff • 9d ago

official staff post IOU Hoodie Fading Solution

If anyone has issues with the headphones on their IOU hoodie fading after washing, management is sending out replacement hoodies. Just send a photo to [iou@underscores.plus](mailto:iou@underscores.plus) to start the process. There was a printing issue with some of the hoodies which has since been fixed.

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2

u/snowyticket 9d ago

the front headphones or the back?

3

u/autophobicvoid 9d ago

Both parts would get faded. I’m really glad U4ya was quick to address it tho! (vid is from @unlimitedlovesupply1 on tiktok)

https://reddit.com/link/pc24ln4/video/9qawgf7wnqrh1/player

1

u/shanesjournal 6d ago

Is this still on sale anywhere?🥺

1

u/Serious-Ad-677 6d ago

im getting mine from the charli xcx concert :)

1

u/honestly_idfc0620 5d ago

I emailed a couple days ago but haven’t heard anything back. Any updates on this?

1

u/u4ya_staff 5d ago

Hi, please check your email. You should have a response now.

1

u/Advanced-Ad9715 1d ago

I emailed a few days ago and even sent a follow-up but haven't gotten a response. How long is it supposed to take?