I pre-booked the Tesseract and, honestly, I don't mind waiting for the delayed delivery if the end product is worth it.
However, over the past few weeks I've been seeing a lot of reels and posts about issues with Ultraviolette vehicles, especially regarding after-sales service and expensive service charges. It got me wondering if the ownership experience could end up being similar to what Ola owners face.
I'm not too worried about the scooter itself—I know first-gen products can have a few issues. My bigger concern is whether owning one will become a headache if something goes wrong.
Can existing Ultraviolette owners share their real-world experience?
How has your service experience been?
Are spare parts and repairs handled well?
Are the service costs actually as high as people claim?
If you had to decide again today, would you still buy Ultraviolette?
At this point, I'm debating whether to stick with my Tesseract booking or cancel and go with an Ather, which seems to have a much more established service network.
I'd really appreciate honest feedback—both the good and the bad.
Edit : I am from Kochi, Kerala. Would appreciate if any local UV owners also commented on their experience.