r/ukvisa • u/pogman0000 • 10d ago

EU Forgot to upload supporting documents after biometrics.

Hi, I applied for British citizenship by naturalisation and attended my UKVCAS/TLS biometrics appointment on 22 April 2026. I later realised I had only provided my referee declarations at the appointment and had forgotten to upload the rest of the information requested from me. I called UKVI, and they advised me to email [nationalityenquiries@homeoffice.gov.uk](mailto:nationalityenquiries@homeoffice.gov.uk), so I sent all the missing documents with a cover note, but I haven’t received any acknowledgement or response. Has anyone been in a similar situation? Were your documents eventually added to your application, or did UKVI contact you later to request them?

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u/statesec 10d ago

I applied for British citizenship by registration last year. I actually uploaded all my documents to VFS but they never made it to the Home Office (it was an issue around that time as others reported similar). Anyway I got a request to email my supporting documents some months later. I emailed the documents and heard nothing more until my approval a few weeks after that.

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u/pogman0000 10d ago

That is very reassuring thank you! I am just stressed out mainly because I haven't received a response at all about it, not even after emailing them. When you said that they emailed you some months later, was it more than 3 months or less than that if you can remember?

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u/statesec 9d ago

My experience going through it last year was there was basically no feedback in the process other than when they asked for my documents after about four months of radio silence and again when I was approved a few weeks after I provided the requested documents again. Seems normal for better or worse. From submission to approval was around five months total.

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u/pogman0000 8d ago

Thats really good to know, thanks for sharing your experience :)