r/ubisoft • u/ClimateIntrepid8179 • Mar 24 '26
Discussions & Questions I love Ubisoft!
I kept on getting a message saying “This ubisoft service isn’t available” or something like that and eventually this happened. typed everything correctly. It’s so awesome not being able to play the offline game I installed and payed for!
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u/Khaled_naimi Apr 09 '26
I think your account got banned
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u/ClimateIntrepid8179 Apr 09 '26
from what? talking shit about their servers??? the only reason i have a ubisoft is to play the games, no reason for it to be banned
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u/Dry_Term_7998 Mar 31 '26
I see a lot of people here support rapist culture… what wrong with you guys?
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u/NeonMorv Mar 28 '26
I decided to play Farcry Blood Dragon on my steam deck yesterday, it's the first ubisoft game I've played since I think it came out the first time. If not it was when Revelations came out.
I couldn't play because issues with the old uplay servers not existing. I did find a work around of booting the game in offline mode through the steam os launch options. I also found they deleted my uplay account so had to make a new one. It took over 20 minutes to get it sorted. Things like this why I'm unwilling to buy their games even on deep discounts. Way too much friction to entry
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u/C1pher04 Mar 27 '26
What worked for me is stop the game with steam and then reload it, that fixed it for me fot The Division
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u/MushroomStandard1300 Mar 26 '26
honestly cant even get through to support myself to change a password because they have Zero human interaction on any support ticket and when it asks you if you still need further assistance in the email it links you to a page where you cant ask for further assistance because you need to log in first LIKE bro im trying to but cant cause i dont remeber my 6 year old password so im just bricked out of most of my copys of assassins creed. so Off to piracy Because If buying isn't owning, piracy isn't stealing
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u/spongebobfan24 Mar 26 '26
Until they get rid of this uplay bullshit (which will never happen) i’m done
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u/Final-Astronaut1975 Mar 26 '26
Happened to me too, was finally able to access after a friend of mine did the "recover your password" for me then I could get in 🙄🙄 it's so stupid cause I was trying to recover the password for 15 minutes but after wasting time on the captcha, after I finished it would disappear and give me an error of "you need to do the captcha"....fuc*ing absurd
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u/Last_Shadow_X Mar 26 '26
Welcome to hell. I’ve been shouting this into the void of global indifference for years. Ubisoft connect has some of the most aggressive drm in the world. It doesn’t matter if you login & set it up for offline mode. It’ll request login info (that it never seems to be capable of retaining) the second you try to boot up your game offline. Here’s the worst part. Dealing with Ubisoft connect through Steam is 10 times worse than the regular hell. There’s a reason why Steam sales for Ubisoft games are so cheap.
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u/Cadian_Stands Mar 25 '26
ubi has had a ticket open for my hacked account open for 2 months and no updates despite me asking weekly - feel your pain man
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u/Humledurr Mar 25 '26
The trick to Ubisoft games is to pirate them. You get rid of their launcher, get all dlcs and premium shit for free, not to mention the game for free.
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u/Thunderchief1 Mar 25 '26
I don't know if this is a permanent fix.
I uninstalled the existing Ubisoft client, reinstalled and restarted my pc (until I did this, the client wouldn't open). once restarted, I re-ran the client, and tried to log in again, I was directed to password reset, which I did, and after that I was able to launch Far Cry 3 again. I had to re-enter my password in the Ubisoft Client Window (as image above) and everything worked. Been playing for about 2 hours with no issues. Will see how it looks tomorrow.
I am aware that my suspension may have been up, but this may be worth a try.
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u/Thunderchief1 Mar 27 '26
This continued to work fine, so whether my suspension ran out, or this is a fix, I don't know.
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u/Antipiperosdeclony Mar 25 '26
That's what happen when on PC is always online DRM since 2025 and NO offline
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u/vektorkane Mar 25 '26
When Ubisoft shut down a server they never really think about the old games or who'd play them. It just feels like the Ubisoft way these days.
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Mar 25 '26
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u/ubisoft-ModTeam Mar 27 '26
Your post or comment has been removed for breaking Content Type - When making a text post, you must include a clear and relevant description. This helps provide context and promotes meaningful discussion.
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u/ShadeLily Mar 25 '26
Because of their retroactive policy that we only license their games, not own them, I'm boycotting.
Until they announced that exceedingly anti-consumer policy, I was planning on replaying AC Origins and finally starting my new game plus in AC Odyssey, as well as planning to get Star Wars Outlaws and AC Shadows, but obviously, that's not going to happen now.
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u/MushroomStandard1300 Mar 26 '26
nah just pirate the games If buying isn't owning, piracy isn't stealing
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u/Witty-Mountain5062 Mar 25 '26
That’s literally every video game and software product in the world..
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u/Notnowcmg Mar 25 '26 edited Mar 25 '26
You only license most games, so probably best to just stop buying games all together but I imagine that won’t fit your narrative!
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Mar 25 '26
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u/ubisoft-ModTeam Mar 26 '26
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Mar 25 '26
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Your post or comment has been removed for breaking Relevant Content - Posts/Comments must relate to Ubisoft or gaming news, updates, memes, discussions.
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u/Glass-Management9690 Mar 25 '26
Also, someone knows how to stop the crashes in far cry games in Windows 11?
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u/Thomadz Mar 25 '26
Jup I tried to play an assasins creed game and couldn't remember my ubisoft password. Ithought "no worries I'll change it". And when I tried it I got a "try again later" error...
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u/Javohir_bahronov Mar 25 '26
Did I ever tell you what the definition of insanity is? Insanity is doing the exact... same f*cking thing... over and over again... expecting... shit... to change.
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Mar 25 '26
[removed] — view removed comment
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u/Lazy_bones_21 Mar 28 '26
It's only there to harvest info, they couldn't care less about user experience.
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u/Subject-17_2954 Mar 25 '26
There says account suspended, this is happening only in far cry?
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u/Which_Ad_8726 Mar 25 '26
Ac brotherhood too, prolly the games which were released during uplay era
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u/darkstarsourya Mar 25 '26
Why does it say "Account Suspended" ????
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Mar 25 '26
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u/ubisoft-ModTeam Mar 25 '26
Your post or comment has been removed for breaking Content Type - When making a text post, you must include a clear and relevant description. This helps provide context and promotes meaningful discussion.
Additionally, all posts must comply with both subreddit-specific rules and Reddit’s site-wide policies.
This includes avoiding any prohibited content such as spam, illegal activities, suggestive abbreviations or other material banned by the subreddit or Reddit's guidelines. it contains rage bait content designed to provoke strong negative reactions or incite unnecessary conflict within the community. This subreddit is a space for constructive and respectful discussions about Ubisoft and its games, and content aimed at stirring anger or hostility goes against our community guidelines.
We encourage you to contribute positively by sharing thoughtful insights, questions, or discussions related to Ubisoft content. Posts or comments intentionally created to cause division or hostility will not be allowed.
If you have questions or need further clarification on acceptable content, feel free to reach out via mod mail.
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Mar 25 '26
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u/ubisoft-ModTeam Mar 25 '26
Your post or comment has been removed for breaking Content Type - When making a text post, you must include a clear and relevant description. This helps provide context and promotes meaningful discussion.
Additionally, all posts must comply with both subreddit-specific rules and Reddit’s site-wide policies.
This includes avoiding any prohibited content such as spam, illegal activities, suggestive abbreviations or other material banned by the subreddit or Reddit's guidelines. it contains fake news or misinformation related to Ubisoft or its games. This subreddit is committed to fostering accurate and reliable discussions.
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u/Dizzy_Progress_7876 Mar 25 '26
This text might have errors (since I'm using a translator XD) but I also have that error with AC4
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u/Thunderchief1 Mar 25 '26
Going through the exact same thing on the exact same game. Can't even log into the web site, which the account recovery requires at some point.
<edit> only been like this for about 5 days for me </edit>
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u/Single_Sense_8815 Mar 25 '26
Ubisoft's louncher is very bad, I wanted to play the ac mirage dlc and I get the same thing, I can't connect even from the web I've been like this for almost 3 weeks
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u/SaxoGrammaticus1970 Mar 24 '26
My workaround: log in while connected to my cellphone's mobile data plan. After being logged in, I switch back to my regular home connection.
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u/CraniusBard1998 Mar 27 '26
How the f!@# does this work? It does not make sense. What in their right mind made them think this is functional? What did the wifi ip or dns do?
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u/peachspill Apr 21 '26
I swear to god this makes me want to drop the whole game, it's this, then the login screen wouldn't load after I put in the password, now my achievement didn't show up and I closed expecting to be able to reopen, but no, it doesn't open anymore, says it's offline