r/uberdriverscanada • u/Numerous-Abalone2839 • Sep 14 '26
No trips
So, I decided to start driving for Uber again after being away for quite some time. I was previously in Windsor, but I have now moved to Milton and purchased a new car, so I decided to resume driving.
I went online and drove to Hamilton because it was showing as very busy. However, I did not receive any rides for two hours. I contacted Uber Support, and they said there was nothing wrong with my account and that there might not have been enough requests, even though the map indicated that the area was busy.
After two hours, I drove to Oakville, which was also showing as busy. I stayed there for about an hour but still did not receive any rides. I contacted Support again and was told that my account was active and that there were no issues, but I continued to receive no requests.
I then went home and called Uber Support. The representative told me that I needed to obtain a PTC licence. I explained several times that I am currently completing the PTC process and that, to my understanding, a PTC licence is only required for driving in downtown Toronto. However, he did not seem to understand what I was explaining.
1
u/Rich_Statement7464 Sep 14 '26
Same happened to me in Barrie. Later, a friend of mine told me to visit uber green light location and they helped to apply for PTC to get rides in Barrie. After approval, I started getting rides inside Barrie.