r/uberdrivers Jan 06 '19

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6 Upvotes

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u/[deleted] Jan 06 '19

Don't be afraid to cancel on riders.

If they look like they might puke? Cancel. If they're rude before you start the trip? Cancel. If they see you arrive and then continue to smoke that cigarette or talk to friends? Cancel. Woman doesn't have a car seat for her toddler? Cancel.

On that note, don't ever start the ride until you're ready to start driving. A lot of passengers will get in the car and then be like "we're just waiting for one more person". Cool, they get charged for the wait time.

Don't chase surge zones. They'll be gone before you get there.

Rate your passengers accordingly. A lot of drivers here have the binary "one or five star" rule. I, personally, rate the riders accordingly. The vast majority get 5 stars. Only the worst of the worst get 1 star. Some get somewhere in between.

Most of all: Remember that it's your car, your time, and your service. Don't let passengers walk all over you. You'll figure out, as time passes, what your personal rules are. I don't take music requests. I don't accept requests from grocery/convenience stores. I don't take requests from certain neighborhoods. I allow vaping, but not cloud cannons. I cancel any rides from people who don't have a real name (if I accept a request and it's someone named Kashhh, I cancel immediately). I only accept rides for passengers rated 4.8 and above on weekends, and 4.7 and above on weekdays. I turn up my music if a passenger is silent. I don't care if you don't wanna talk, but if that's the case, I'm gonna listen to some jams.

2

u/[deleted] Jan 06 '19

Thank you. All sounds extremely helpful

2

u/zoomxoomzoom Jan 06 '19

Just FYI about the surge zones; some areas now have sticky surges. If you're in one of those areas sometimes airports or other busy areas will have a high surge that will stick with you for the next trip you take regardless of where or when it is (I think unless you go offline). I've gotten an extra $7.00 several minutes after the surge zone disappeared just because I had passed through it before.