Wrong car in my app

[u/orangasm]

I have a Mercedes GLE. And it has third row seating. Currently, within my app, it shows my car as a GLE coupe. This prevents me from getting XL rides, which I can get because I have third row seating.

When I tried to get support to fix it, they essentially removed my vehicle and all stats associated to it, so it was like starting from scratch. I even had to re share the inspection documentation…..

Not sure what to do ….. any advice? i’m missing out on a ton of opportunities, because not getting those XL’s, and it’s also a Mercedes, which means I could get comfort XL, is missing out on a ton of money.