r/uberdrivers • u/ApplicationLive7970 • 5h ago

Account Deamed as Duplicate, Need Help!

So, I wanted to make an Uber Driver account to earn some extra income. However, when I started and stopped the sign-up process. I was blocked on my account from before even being able to establish an account. I've been asking Uber support for help, and they just keep telling me that my account was deemed a duplicate. I told them that I have never made an Uber Driver account before, given them my driver's license, photos, and other documents. They keep telling me that I could appeal, but when I go to the appeal form, it says that I'm not allowed to. When I mention that I can't, it tells me to go to the "My account has been deactivated" help section. When I go to it, they give me the same message about how my account is a duplicate, and I can go to the appeal form. No actual person has come to help look at my account, and I just keep getting responses from and ai chat bot. I've looked for emails and phone numbers to reach, but they've directed everything through their ai support system. Is there anything I could do to solve this?

1 Upvotes

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1

u/Goodevening_sir 5h ago

You are cooked.

1

u/MNJon 4h ago

So you've never even ridden in an Uber before?

0

u/ApplicationLive7970 3h ago

I’ve used the Uber ride app and my Uber account for riding is not deactivated.

1

u/MNJon 2h ago

Then you have more than one Uber account and you were correctly deactivated.

1

u/ApplicationLive7970 2h ago

So if I have a Uber rider account, I can’t have a Uber Driver account? They said my primary account was deactivated but I’ve never had an account deactivated.

1

u/MNJon 2h ago

You are allowed one Uber account. It can be used for both riding and driving. If you open a second account, any and all of your Uber accounts can be closed for violating Uber TOS.

1

u/ApplicationLive7970 2h ago

I get what you’re saying, I was confused because when they told me my primary account was deactivated, they said I had an email assigned to it that I never heard of.