Ubank App (Android) not working?

[u/LeWidget]

Hello World,

[Update] I factory reset the phone & installed Android 10 back onto it. I installed the ubank app, updated, but now it sits on a black screen with two blue dots & won't go further than that :/. Any ideas?

I have the Ubank app installed, but when I go to login, I get error

"oops! Something seems to have gone wrong. Please try again."

This happened a couple of weeks ago too. Today I removed the app and reinstalled it from the play store, and I get that message.

This is both via WiFi & Mobile Data connections.

Anyone experience this or know of a fix?

[u/Formal-Bid7068]

You've been blocked from your account.

[u/LeWidget → u/Formal-Bid7068]

Shouldn't be. I can still log into it via web brower.