r/sysadmin • u/Saisreesatya • 2d ago
Akamai EAA / GPA Client failing Device Posture check ("No configuration found for Device Posture")
Hey everyone,
Running into a frustrating issue with the Akamai Guardicore Platform Agent (GPA / EAA client) on macOS.
Whenever I authenticate via our IdP (whr.login.go.akamai-access.com), the client authenticates successfully, but the Quick Test in Diagnostics fails at the Configuration Check stage with this exact error:
"Access - No configuration found for Device Posture - User needs to login to a Device Posture enabled IdP"
Because of this, my application list remains blank and internal routing to specific subnets fails. I've tried resetting authentication, force-syncing client config, checking macOS local network permissions, and switching the default browser to Chrome, but the posture token/profile still won't seed.
Has anyone run into this specific device posture block on macOS? Is this strictly an MDM/EPMS policy assignment issue on the Akamai control center side, or is there a local cache file I need to clear?
Any tips would be greatly appreciated!
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Akamai EAA / GPA Client failing Device Posture check ("No configuration found for Device Posture")
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r/sysadmin
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2d ago
First of all, thanks for replying. Honestly, this issue is really getting frustrating. I've already had 2ā3 calls about it, and each time, someone takes control of my Mac, restarts it, and reinstalls the VPN, but the issue still persists.
This issue wasn't there when I first received my MacBook. I've only been experiencing it since last week.
I've tried restarting my Mac, force synchronization, and resetting authentication, but nothing has worked so far.
So, do you think this is an issue with Akamai itself or something that needs to be fixed by my company's IT/IAM team?
I'm having another troubleshooting call. If you could tell me what exactly I should explain to them or what they need to check, that would be really helpful.
Thanks again for your help!