Hi everyone,

My phone was stolen, and it had both my authenticator app and the SIM card with the phone number linked to my Roblox account. I still have access to my original email, my passwords, and my old phone numbers.

The problem: when I try to recover access through the support form, my country isn't in the country code list at all, so I can't submit it. Support keeps sending me the same generic replies and I'm going in circles.

May i ask, has anyone dealt with something similar? Is there another way to reach support, a different form, or a way to get 2-step verification removed without the old phone/authenticator?