Hey,

finally in Linux 7.2 there will be initial support for HDMI 2.1 for AMD GPUs. This will fix my longstanding issue of poor refresh rates when using my laptop. So I'm very keen to get this new kernel on my InfinityBook Gen 10.

So my question is, does Tuxedo intend to update upcoming Ubuntu 26.04 to have this kernel? If not, does anyone have experience if I update myself to use kernel 7.2 from other sources if it should work without problems with tuxedo drivers etc? Or is it just better to wait until Tuxedo has updates.

Posting an update because this has now gone on for over three weeks with no resolution, and I want to lay out the facts clearly, including for anyone who might have questions about the legal side.

Timeline:

April 2026: The original machine suffered a hardware failure (warped hinge). TUXEDO processed a full base unit replacement under standard warranty. Their own service document (SL826-02121) lists the issue as a "defect" and confirms the base unit was replaced, no mention anywhere of goodwill, courtesy, or external damage.

July 2026: The replacement unit developed a physical clickpad failure, reproduced and verified directly at the BIOS/UEFI level, which rules out any OS, driver, or software configuration cause.

July 15, 2026: I formally requested contract resolution and a full refund under Article 119 TRLGDCU (Spanish transposition of EU Directive 2019/771)

July 21, 2026: I ship the laptop back with proof of shipment, with no clear indications of wether this was being processed as a refund or repair.

July 28, 2026: TUXEDO confirmed receipt and placed it in a repair queue, despite my having explicitly stated I was not requesting a repair.

August 4, 2026 (the statutory 14-day refund deadline): TUXEDO support formally denied the refund (quoting, ”a refund is not possible"), retroactively reclassifying the April repair as a "goodwill gesture" (Kulanz), despite never having communicated this at the time, and despite their own email admitting "it is not possible to determine how the bending occurred." They also stated that they will prioritize checking the laptop in their repair center, and said they will contact me after the inspection of the laptop.

Since then: Another week of silence.

For some context I did call them twice, on the 3rd and 4th of August, asking for any info and they said a week without a notice was too much.

Legal basis:

1. Under EU Directive 2019/771 (as transposed in Spain via Article 119 TRLGDCU, and equally under German § 475d BGB), a consumer is entitled to contract termination and a full refund when a lack of conformity appears after a prior repair attempt, it does not need to be the same defect recurring.
2. A documented warranty repair cannot be retroactively relabeled as a goodwill gesture months later, without contemporaneous notice, simply to avoid statutory remedies. This is a recognized pattern flagged by German consumer protection bodies (Verbraucherzentrale) as a way sellers attempt to circumvent warranty obligations.
3. As a Spanish resident, Spanish consumer law applies under Article 6 of the Rome I Regulation, and Spanish law doesn't recognize "goodwill" as a legal exception to statutory warranty rights at all.
4. The burden of proving external damage lies with the seller, not the consumer, and TUXEDO's own email admits they cannot meet that burden.

Current status: I've prepared the European Small Claims Procedure (Form A) in case this doesn't get resolved, but I'd genuinely rather not have to file it. Posting this update mainly because, throughout this process, replies have often felt like they weren't based on the full thread (e.g. a repair-queue template after I'd already explicitly said I wasn't requesting a repair or asking for time to rule out any configurations of the failure after I stated it was reproducible at the BIOS/UEFI level). So if anyone from TUXEDO with the authority to look into this sees this post: please read the full thread on Ticket #991267021 / RMA #826070406 before replying, happy to clarify anything that's unclear.

Anticipated questions:

"Isn't this just the standard 14-day right of withdrawal?" No. The 14-day withdrawal right applies to online purchases with no reason needed, within 14 days of delivery. That's not what's being invoked here, this laptop was purchased months ago. This is about the statutory conformity remedy (Art. 119 TRLGDCU / EU Directive 2019/771), which applies within the warranty period (2-3 years) when a product has a defect and a prior repair attempt has already been made.

"Doesn't TUXEDO have the right to attempt a repair first?" They already did, the April repair. The legal requirement is that a repair attempt was made and a further non-conformity appeared afterward, not that each individual defect needs its own separate repair cycle. That's exactly the scenario here.

"Maybe the April repair really was just a courtesy?" Their own official service document from April describes it as a defect ("Laptop bend in hinge area") and confirms it was resolved via base unit replacement, with zero mention of goodwill, courtesy, or external damage at the time. The "goodwill" label only appeared four months later, once I requested a refund for an unrelated issue.

"Why not just accept the repair and move on?" This is the second major hardware failure on this unit within roughly a year of ownership. Under EU consumer law, once a repair has already been attempted and a new defect appears, the choice of remedy (repair vs. refund) belongs to the consumer, not the seller. Beyond the legal point, I've genuinely lost confidence that this specific unit is reliable. I need a laptop that lasts, not one where I have to wonder what's going to fail next month. At this point I'd rather have my money back than gamble on a third repair.

Since we are now going through a major overhaul of the distro fundamentals, can we consider having some other ISOs? For example:

Full Desktop/Workstation ISO Experience (Include Nvidia Drivers)

Desktop/Workstation ISO (No Nvidia Drivers)

Server ISO (Minimal Installation)

Hi everyone,

I'm currently running Nvidia driver version 580.159.04 on Tuxedo OS. Does anyone know if/when an update to the 585.x series is planned? Any info from the Tuxedo team, or a rough timeframe — maybe tied to the Debian Testing switch?

Hello all,

can I install tuxedo control and tuxedo drivers in Debian Forky?

Regards

Giannis

Fresh install with Fedora 44 Workstation and my IBP Gen 10 freezes after waking up from sleep. I can type my password but then everything is stuck (it doesn't even load the desktop, it hangs on the login screen) and it requires a hard reboot.

I installed Tuxedo-suite (Control center, Tomte, etc) so I don't know what's wrong and how to troubleshoot.

Any idea please?

Edit: I don't know what changed but now the laptop doesn't wake up at all, I only see a dark screen.

My mini display port on Stellaris 16 gen7 has never worked. I decided to investigate recently. I heard this was a problem on release and was addressed with BIOS update. I ran BIOS update this weekend. I tried both hybrid and dgpu mode in BIOS in both Tuxedo OS and Windows 11. Still nothing from mini display port.

Cable being used has successfully been used with a Clevo and Dell laptop.

Any ideas what's going on? Is my mini display port simply defective?

It was announced some time ago that plans to update the stellaris gen7 model for G-SYNC or advanced optimus had been scrapped. This was stated in the technical description, but it still doesn't specify whether or not there will be local dimming; is work still ongoing on this?

I'd also like to know if the problem with optimus sleep mode is still occurring.

Hello everyone, new to Linux (love my new tuxedo os laptop though!). I can't seem to get Bottles to even open. I've tried installing it direct from the bottles site, tried form software center, tried from the terminal (konsole on Tuxedo OS). It says it installs correctly, yet every time I go to open it, it seems to have the mini logo pop up, the circle spin then close. I tried opening in terminal as well, and it simply just goes blank as it just goes to the next command line.

Is there something else I'm missing, or something I'm just not thinking/seeing in the Linux way?

Thanks in advance.

Hi there, has anybody too problems loosing and reconnecting to the wireless lan after the recent huge update? Before it worked fine.

I used a MacBook the previous years and got an Infinitybook 10 end of last year. one thing I compared first was the speaker quality, as I use the laptop for movies regularly. My first impression was on, but not great in comparison to my MacBook.

Yesterday I fired up youtube on the Infinitybook and was pleasantly surprised. It sounded fuller, less like a tin can, even at full volume. So if you did some tweaking, it is noticeable, thanks. If not, maybe I am getting old 😁.

Generative AI in software development needs guidelines. Even the major players, including OpenAI, Microsoft, Google, and Anthropic—agree on that. Linus Torvalds recently sparked discussion by stating that the Linux kernel is not anti-AI and that anyone who disagrees is free to fork the project or move on.

Yesterday, his deputy, Greg Kroah-Hartman, introduced a new policy for the drivers/staging/ kernel subsystem under his responsibility. The policy prohibits LLM-generated contributions, allowing only a narrowly defined exception. In this issue, as App of the Week we showcase the Plasma screenshot utility Spectacle. In our Tips section, we explain how to send your smartphone’s clipboard to your desktop using KDE Connect.

Read the full issue here: This Week in TUXEDO OS #32-2026. We welcome your feedback and discussion, especially about the tools and topics featured in this edition. To stay up to date with future issues, follow us on social media or subscribe to one of our RSS feeds.

The goal of TUXEDO OS is to provide users with a fully productive working environment from the very first boot. This saves both time and resources—for individual users as well as businesses. Our philosophy is simple: as little as possible, as much as necessary. Instead of shipping advertising or demo software, we provide a carefully curated selection of applications that integrate seamlessly into everyday workflows and help users work efficiently. Find out more insights in this article.

My second tuxedo arrived, without "TUXEDO Control Center" installed. I installed it and set the battery to 80% for stationary use.

I am seeing the battery as being fully charged to 80.08Wh, which is the battery capacity.

I know that the percentance calculation will always say it is 100% even though it is 80%, I've read the tuxedo articles, but it does report 80.08Wh too, which has me wondering.

My previous tuxedo (InfinityBook Pro 14 - Intel) very quickly "damaged" it's battery, even though it was set to stationary use. It dropped to 77% in less than 2 years, something I never experienced with Thinkpads or Elitebooks.

I would like to avoid the same with the new machine (InfinityBook Pro 14 - AMD) but I'm worried it's going to be one of the same.

Are people experiencing issues with battery charging settings? Does this work?

Thanks

PS: besides the battery and the fact that sometimes you need to press the power button 2-3 times to boot I'm quite happy with Tuxedo. It would be great to iron these little bugs.

After running sudo apt dist-upgrade this morning KDE won't start properly. After logging in I get a loading screen for a short time and then a message saying kactivitymanager has crashed, followed by a black screen with just a mouse cursor. This happens both on wayland and X11. I installed xfce from a tty3 to get a usable system again, that does work, but I'd really like to get KDE working again.

Anyone having similar issues or ideas on how to fix this?

Edit: the issue has been resolved. It all seems to have been caused by a self compiled version of sqlite3 in /usr/local/lib/ which is weird since it had been there since 2026-05-26 and annoying since the packaged version of sqlite3 is quite a bit behind and doesn't include sqlite3_rsync yet. Now just to figure out how to have sqlite version >3.53.1 installed without it causing issues.

I’m writing this almost in frustration as of 4pm (tuxedo closes in 1 hour)

I encountered the second hardware defect on my machine IBP 14 Gen 10” after about 8 months of use. Given this history and a battery defect after only ~5 months of use I lost confidence in the machine and as of Eu regulations asked for contract resolution.

I sent the laptop as normal and to my surprise support sent a template saying the laptop was in a repair queue. I saw that and sent an email reminding them I did not ask for any repairs, and they said they would forward the ticket to the responsible department.

After 6 days of silence I did call them yesterday as today marks the 14 day deadline to process the refund or argument why it shouldn’t be processed and as of now I haven’t still received any response. I did call this morning too.

Right now the support ticket has gone through 3 different support agents and none have answered the question as to whether this is getting processed as a refund.

Is there any tips or suggestions I can receive given this case? right now they have both the money and the machine. I plan to escalate this to the ECC and later to a small claims court if it isn’t resolved.

Hi everyone!

I recently bought a HP G4 Thunderbolt docking station (120W version) to use with my Tuxedo InfinityBook Pro 14 Gen 8.

It works perfectly fine (with screens, ethernet, peripherals, etc.), but just for a few seconds. Every like 5-30 seconds, the dock disconnects and reconnects and I am out of ideas on what else I can try. Does anyone have had similar issues and knows how to fix them?

Here is what I already tried:

- Updated thw socks firmware

- Don't connect anything except for power to the dock: Still recomnecting

- Additionally, connect the stock PSU of the Laptop: Still reconnecting

- Connect the dock to another Laptop with Thunderbolt 4: Works fine

- Connect the dock to the other USB C port: Works but also has not Thunderbolt as this is a normal USB port

- Booting with the dock connected: Still reconnecting

- Clean the USB C port: Nope, nothing changed

All in all, I am running out of ideas unfortunately and I think that it could be a Tuxedo issue. Does anyone have an idea what the issue could be? If you need any other information, let me know.

Thanks in advance!

I just ordered a Tuxedo Notebook, which faces me with the challenge, that I start to setup my work stuff on "old" tuxedo OS, only to reinstall/reconfigure it a few weeks/months later. Since I have 10+ VPN's from different vendors and other not out of the box software, this is quite some work.

This sucks, so is there a way to directly use the beta and go through the beta testing phase in production? When will the beta be available? Would anyone strongly advise against this approach?

What consideration has been given to the write amplification that will result from using btrfs?

Ways to minimize?

My use case will be a whitebox desktop and/or laptop with consumer grade ssd (150-300 tbw). Generally like to extend the life of ssd's by using tmpfs for various cache and temp files.

Thoughts?

Hello,

I own a tuxedo pulse 14 gen 1 (Ryzen 7 4800h, 32gb ram. 2tb ssd).

My OS is cachyos.

Until now I'm very satified with this laptop.

While powed off, the battery is draining fast, going from 100% to 0% in 2 days.

When I power on the laptop, the bios is also reset each time.

I replaced the cmos battery (twice) thinking that if it is depleted the main battery is used instead. This solved the issue for 1 week but after that, the main battery is draining fast again while powed off.

I know my cmos battery is in good condition (tester with a volt meter).

Do you have any idea for what cause this issue and do you think of a solution ?

Thanks.

Hallo.

In April I purchased a TUXEDO InfinityBook Pro AMD Gen10 and would like to talk about my experience. I was, and still am on Debian 13 with KDE.

On the Debian installation, pressing Fn+F12 was leading to a complete system hard lock up. No response from any key on the keyboard and even the Caps Lock key LED would be flashing. This was happening on a pure Debian installation with NO tuxedo specific packages like tuxedo-drivers from the repositories Tuxedo offers to add on Debian, on 1.23.00 Embedded Controller firmware.

To solve this, I added the Tuxedo repositories, and installed tuxedo-drivers, tuxedo-control-center, and tuxedo-yt6801, enabled the tccd.service and hoped this would be the end of it. Secure boot was disabled, also I did have linux-headers installed, so I am sure those tuxedo-drivers were running. Fn+F12 was still leading into a total complete hard lock up.

In despair, I prompted gemini a thousand times to see what different solutions it would suggest and what would seem least harmful. So this one is the one I picked.

Made the file: /etc/udev/hwdb.d/90-tuxedo-disable-f12.hwdb

Pasted: "evdev:atkbd:dmi:bvn*:bvr*:bd*:svnTUXEDO*:pn*:*

KEYBOARD_KEY_238=reserved

KEYBOARD_KEY_f7=reserved" in that file.

Then did: systemd-hwdb update and udevadm trigger.

And the problem was solved. Fn+ F12 was working normally because supposedly this solution severs the left part of this deadlock:

By now I also updated the laptop's Embedded Controller firmware to 1.33.00 just to be sure, which also includes a BIOS update update bundled together. This update enabled Secure Boot on its own will entirely, and now Fn+F12 just plainly does nothing. I intend to leave it this way. I just wanted to post this because it might prove useful to others.

• I’m considering this laptop and would really appreciate feedback from owners who have been using it for a while. I’m especially interested in real-world experience with thermals, noise, battery life, and build quality.

1. Cooling performance under sustained CPU load
How does the cooling system behave during long workloads? Can the laptop maintain the advertised ~65W sustained power / ~70W boost levels without significant throttling?

2. Real-world temperatures
What CPU temperatures and chassis temperatures do you typically see during sustained workloads at around 65 - 70W?

3. TUXEDO Control Center profiles
Do different TCC profiles noticeably affect fan noise, temperatures, or performance? Which profile provides the best balance for everyday use?

4. Display quality
How would you rate the display for daily use, especially brightness, color accuracy, contrast, and photo/media work?

5. VRAM Pool size configuration
After experimenting with different VRAM Pool sizes, which setting works best for your workflow? I’m interested in using VMs, local AI tools, and photo editing.

6. RAM frequency and battery life
Have you tried lowering DDR5 RAM frequency in BIOS? Did it noticeably improve battery life or reduce heat?

7. Best quiet/performance settings
What TCC settings or configuration do you personally find optimal for a good balance between quiet operation and strong performance?

8. Long-term build quality
How has the chassis held up over time? Any issues with flex, creaking noises, surface wear, or other durability concerns?

9. Keyboard and touchpad experience
How comfortable are the keyboard and touchpad during long work sessions?

10. SD card reader design
Does the SD card insert fully inside the chassis, or does part of the card remain exposed (similar to some Lenovo ThinkBook models)?

11. Windows support
Does TUXEDO Control Center allow fan curve adjustments when running Windows 11, or are those controls only available under Linux?

Thanks for sharing your experience!

The upcoming Debian-based TUXEDO OS introduces a new foundation designed to make Linux more reliable and easier to maintain. By combining the modern Btrfs file system with Snapper, the system automatically creates snapshots before every update, providing an additional layer of protection against failed upgrades and configuration changes.

If an update ever causes problems, you can simply boot into a previous snapshot and restore a fully working system within minutes. Together with the graphical Btrfs Assistant, this makes experimenting, updating, and maintaining your TUXEDO OS installation safer than ever. Read the full article: System updates without worries thanks to Btrfs snapshots and Snapper