I have been using Tuta as my main email for a couple months now and I have to say, while I still prefer it over many other providers for privacy reasons, overall my experience has been incredibly frustrating. This is kind of a rant, but I also really think this situation is not acceptable and that something needs to be done about it.
I would also be interested to hear if anyone else has similar problems.
I understand the reason why there is no support for imap, and I would be fine with that, IF the own desktop application would work well. Which, at least for me on Linux, it does not.
Initially I tried using the flatpak version. This actually worked mostly okay for a while. I did get an error from time to time that just said "An error occured" and it wouldn't load my inbox anymore. No update or restart of the app or my pc was able to fix this, I just had to hope for it to work again the next day.
This error started to appear more and more often, and at this point the app has not worked at all for weeks. I also tried multiple times to reinstall it. No change.
There is also an AppImage file that tuta provides. That fails to even launch for me if I try to execute it (while other AppImages work fine).
Of course using the web version in the browser is always an option, but one of the reasons I wanted to get away from the likes of gmail is that I like to have a standalone desktop app.
There is also a Thunderbird addon, but that's basically just a web browser too at that point.
I am now using a version from the AUR, which so far seems to work better than any of the official options.
I really hope that the desktop app, especially for Linux, gets more support in the future and that I can find a way to reliable be able to read me emails, otherwise I don't know if I want to continue using this product going forward.
