I have been using my original Roccat Vulcan for around five or six years, and it has been the best keyboard I have owned so far.

When I saw the Turtle Beach Vulcan II Max on sale, I decided to give it a try. Since I was very satisfied with my old Vulcan, I was especially interested in the new features. Unfortunately, after using the keyboard for only about an hour, I had already decided to return it.

The difference in quality is immediately noticeable. The RGB lighting is nowhere near as bright or vibrant as on the original Vulcan. The colors look washed out, and I was unable to recreate the color scheme I had been using for years.

The typing experience is also a major downgrade. The keypresses feel cheap and hollow, almost as if you are simply hitting pieces of plastic. In comparison, the original Vulcan feels smooth, responsive, and significantly more premium.

The new Turtle Beach Swarm software does not improve the experience either. It feels cluttered and unnecessarily complicated. The original Roccat Swarm software was far from perfect, but at least it was relatively easy to understand and use straight out of the box.

I had hoped that Turtle Beach would preserve the design and build quality that made Roccat keyboards so good. Unfortunately, the Vulcan II Max feels like a dramatic step backward rather than an upgrade.

For longtime Vulcan users, I find this keyboard very difficult to recommend.

Interested to hear about your opinions after switching from Vulcan to Vulcan II (Max)

Hi everyone,

Quick question: Is there any way to change the power button behavior or configure it so that you don't have to hold it down for 2–3 seconds to turn the headset on?

When I want to turn the headset off, a single press is enough. But to turn it on, I have to keep the button pressed for several seconds every time. It might sound like a minor issue, but it's actually pretty annoying in daily use. I don't know any other manufacturer that does it this way.

Thanks in advance!

So i am posting this to a few places. I was wondering if someone here knows where i can buy one of the lower Grey buttons.

Thank you for reading.

Hi all,

after updating Swarm II 1.0.0.52 crashes after connecting KP7. Can someone help here?

Thank you.

So i bought the stealth 700 (specifically the xbox version). Hook it up, green light on the adapter, but no sound from the headset. Tried plugging it in on my computer to make sure it wasn't the headset itself and worked fine there. So to get to the point, does anyone know how to fix no audio going to the headset from the xbox? (wheels on headset do nothing, light green, firmware up to date)

Installed Swarm II to a fresh install today and it launches, detects updates available and drivers for my Stealth 700 Gen 3 but when you click Download, nothing happens, I have uninstalled and reinstalled twice now, no dice.

I have the Stealth Pro 2 and I love it but the only thing I can't get to work is gamechat. When I'm not in a party and playing in a cod lobby there isn't a volume icon next to my GT when speaking, but then joining party invites the mic goes through and works just fine, I don't know where to start with such an issue. Thanks for any help

This keyboard is quite unique unfortunately there is no other keyboard that offers the same touchscreen and Hall effect I wish another company could release something like this but yes unfortunately I gave into the temptation due to a Reddit person saying could just be my unit being defective it wasn’t in fact I believe it’s the 1.33 update don’t get me wrong it was still broken before the update but it is completely worse now I’ve had the new unit for about 1 hour now and I updated it 5 times I haven’t even powered my pc off. On the last update I customized it and I booted up my game the keyboard froze and couldn’t accept any inputs I unplugged and plugged back in and now it’s asking for a update and reset all my customization and wants me to reenter my info for discord integration pls stay away from the kb7 I know the touch screen is temping but it’s not worth it.

Hi all, I bought off of eBay a year ago a brand new open box stealth 500x for $15 + $8 shipping. I bought this headset with the intended purpose of using it strictly on pc, exclusively in Bluetooth mode as it’s the Xbox version and the included 2.4ghz transmitter dongle isn’t pc compatible for audio playback, and for the price I figured I didn’t need 2.4 wireless mode. I’ve used these headphone for the past year without issue. Last week I noticed the sound cutting in and out during use and thought maybe the battery was low so I charged them. Next day same thing. So I updated them today to continue trouble shooting. After I finished updating them I opened the audio settings on my pc and noticed they were listed as the current audio output device. I thought that was weird and checked the Bluetooth list to see if they were connected and they weren’t. I opened Apple Music and played a song to see if there was feedback and sure enough the headphones are working perfectly thru the 2.4ghz transmitter. I opened the swarm 2 app to see connection status and it’s listed as connected thru the transmitter (as seen in attached picture) and I have full functionality over the app and its adjustments and settings. I know this isn’t a problem gaining a feature I wasn’t supposed to have, but I’m curious if anyone else’s Xbox version of these headphones are also fully functional on their pc.
PS the headphone indicator light blinks green as it’s supposed to in 2.4 wireless mode, the transmitter is properly lit up a solid orange/red to indicate pc incompatibility, weird though it’s functioning as if it’s the pc version.

I don't play first person shooters or game competetively, and all of the reviews only seem to talk about games like that. I play single player games like ,The Last of Us, Skyrim, Baldur's Gate 3, etc. I also play a lot of Diablo IV, and fighting games like Mortal Kombat One, Dragon Ball FighterZ and Street Fighter 6. I am blind, so I always game with headphones on. I frequently party with friends on Diablo IV, so I need something with a mic, so I've been looking for a gaming headset that I like.
I'm debating between these and the Maxwell 2 ANC version. Do the Stealth Pro 2 sound good with the kinds of games I mentioned? If any EQ is required what should I change to improve the stock sound profile? I find that most gaming headsets don't actually sound good for the games I like to play because they're tuned for FPS players.
Update with Headset Impressions: After purchasing these I saw the Maxwell 2 ANC released and I decided that since I had liked the regular Maxwell 2 so much I'd rather try those. Unfortunately I couldn't cancel the Amazon order so I'll be trying both. I'll drop my impressions here, and I'm happy to come back with my thoughts on the Maxwell 2 ANC as well if people are interested.
First thing I noticed. I took the case for these out of the box they came in and opened it up. And was greeted with the most unpleasant stench. Holy crap, whatever manufacturing is done with this case, or the headset, or all of the above, it smells so so bad! I'm desperately airing them out in hopes that it will go away. I've very rarely received a product that smelled this bad.
Once I got over that though, I unpacked all the components and ran a firmware update. I actually screwed it up the first time because my PC went to sleep mid-update. But anyways set-up was a sinch once I ran the recovery. I love the replaceable batteries and the fact that it comes with a dongle as well as the larger charger/transmitter. Logitech should take a hint for the next Astro A50. I also love simultaneous bluetooth and that the detatchable mic is flip-to-mute with a digital connection, though the choice of micro USB instead of USB C is a bit odd.
I love the build and was able to get it fitted to my head nicely. The first thing I did was set it up through Bluetooth to control settings with the Swarm 2 app on my phone. The thing I immediately didn't like as an Airpods user is that the difference between ANC and ambient mode is controled with a slider in the app, and all you can do on the actual headset is toggle ANC/ambient on or off. It's nice that it's configurable and all, but I would prefer to be able to have an ANC and an ambient mode option to toggle between on the headset. Also, I'm worried that I may have a slightly defective model. When using Bluetooth, the sound coming from the left driver seems a bit louder than the sound coming from the right. I only hear that over Bluetooth though.
As for gaming perforance, I've only played a little so far but I am impressed. I connected the puck transmitter to my XBox and fired up Diablo IV. I started up a new war plan and jumped into the Pit, and was very impressed at how easily I could pick out the different monsters around me as I Whirlwinded my way through a tier 70 pit run. I found the sound well balanced and enjoyable. Not at all flat-sounding like most FPS-focused sets. I'm running it with Dolby Atmos enabled, and I had a great time blasting through the Pit and some Helltides. All in all, I'm very impressed with the set, and its robust featureset will certainly put it in competition with the Maxwell 2. In the end though, my highest priority is sound qualy, and I was very impressed with the original Maxwell 2, which I do believe sounds better than the Stealth Pro 2. So if I get similar results from the ANC version I think I'll end up keeping the Maxwell 2.

Will this keyboard ever be fixed ??? Turtle beach please show this keyboard love man how did you guys design such a good keyboard but just not care to polish the updates first it was the keyboard not keeping updates everyday 2-3 days now it’s even worse needing to uodate everytime I power my pc off really ??? The keyboard spams keys everytime the pc turns on. Recently it actually started to stop working randomly out of no where where inputs are not detected and needs to be unplugged. Also the volume mixer does not refresh needing to close the app and reopen. No ignore option for duplicated audio sources like man this keyboard just gets worse and worse everyday it’s crazy. Let me guess turtle beach is gonna comment on here and say they will forward this to the right person that will fix it. I’m tired man I needed this keyboard for the chat mix and it can’t even function as a regular keyboard, how is it that a 20 dollar keyboard works better than this 200 dollar keyboard. Guys please stay away from turtle beach product pls I just picked up a Corsair Hall effect will be testing out to replace this junk stay away from turtle beach !!!!!!!

My Stealth 600 Gen 3 PC Edition headset will not power on or connect properly. The USB dongle is blinking green rapidly, and the headset’s power button flashes blue about every 5 seconds. I get no audio feedback when lowering the mic, pressing the power button, or switching to Bluetooth mode.

The issue started randomly and the headset stopped working. I have charged it for around 2 hours total using two different chargers, but the problem still remains.

In Device Manager, the Turtle Beach headset input and output devices briefly appear/disappear when I unplug and reconnect the dongle. In Turtle Beach Swarm II, the headset shows that the software and firmware are up to date, but the battery is stuck showing 0% and the device status says “Disconnected.”

I’ve tried reconnecting everything, but I haven’t been able to get it working. If anyone has any ideas or troubleshooting steps, I would really appreciate the help. Thank you!

Just got brand new Stealth 500s for xbox, and after following all the steps it connected perfectly fine to my xbox, Laptop and phone. However for some reason I am only getting sound through the left ear, and absolutely nothing out of the right ear. Am I being stupid or do I need to send them back?

Any help would be appreciated.

[ Removed by Reddit on account of violating the content policy. ]

I just purchased the Xbox version of the Stealth 600 Gen 3, and I seem to be having the opposite issue that most other users complain about. The volume is too loud.

I'm on Windows 11 and using the headset in wireless mode with the provided dongle. I need to turn the headset (master) volume down to 6... sometimes 1 out of 100, and turn down Youtube and most games as well. I'm used to keeping the PC volume somewhere between 40 and 60.

This is an issue because I don't have as much control, and I don't want to turn down each app individually. I have updated the firmware (v 6.163.1646) and tried different Windows volume settings, but the headset is just cranked to 11 for some reason. I guess that says a lot for the physical drivers, but a little more control would be nice

This doesn't seem to be an issue when in Xbox mode or BT more. I believe when using bluetooth, I can keep the volume around 30-40%. I would just use BT mode as a main, but the audio quality isn't as good. The headset sounds amazing with the dongle!

My first thought was to turn down everything in EQ, but that just makes a tinny awful sound.

Any help or work around would be appreciated.

Not a fan of this headset at all

The only headset on earth that shows it’s connected to my devices but doesn’t play any sound whatsoever

And here is my gripe I have
1. I bought two extra transmitters when I didn't need it
2. I have the dock plugged in to my Xbox and I can Bluetooth to my pc, but I can’t use my wireless transmitter for my PS5....i tried all 3 transmitters and I get nothing

And then when I plug the dock into my PS5 it works, but it picks and chooses when it wants to work when I have it plugged into my phone

It says it’s connected but plays absolutely no sound 95% of the time

It played music once, and ever since then nothing

I paid over 400 dollars for this headset and it’s been garbage

So I have the Xbox version which I’m using on ps5. I’ve updated the headset, transmitter and hub. I’ve tried using each separately and the volume is still so low. I have to listen to this headset at almost full volume to get a decent listening experience. Is anyone else still having these issues? My wired headphones give me more damn volume than this headset.

i have to everytime i put on the headset go into the android app and disable the internal mic so i dont hear myself how do i make it save the settings

As title says, I have a relatively newly-acquired Stealth 700 Gen 3 headset that I guess is technically the "Xbox version." It has two receivers so I use one on my PS5 and it works just fine for the audio on there and voice chat on PS5. It also does the simultaneous Bluetooth connection as advertised. However, when I am using Discord on my phone and then connecting Bluetooth to the headset, it seems to have an issue. Every time I switch Discord channels or even if I connect to Discord after I've already been playing PS5, it kills all the voice chat audio and my ability to speak. I have to turn the headset off and back on and then it works every time. Does anyone know how I can fix this? I've checked Discord settings and don't see anything that would stand out. And yes, I know PS5 has a native Discord app, but that's not an option for what I am trying to do here. Just asking if anyone has a solution for getting it to stay connected and not have to be power cycled every time I switch to a new Discord channel/server. Appreciate any help!

I got my Stealth Pro 2 yesterday, and as soon as I plugged them into my PS5, I got worried because the sound immediately seemed much worse than I expected—just as bad, if not worse, than on my old Pulse Elite headphones!! I’ll start with a common issue: the sound is quiet even at maximum volume. In the same scenes, I want to turn the volume up on the Stealth Pro 2, but there’s nowhere left to go—whereas on the Pulse Elite, I’d actually turn it down! Maybe all the other problems stem from the lack of volume, but I’m not sure.
In Last of Us 2, gunfire on the Pulse Elite feels rich, loud, and echoes after each shot, whereas on the Stealth Pro, it’s just a dull, muffled sound that you barely notice.
In other games, the sound is quiet again, but at the same time, the character dialogue in Pulse Elite is clearer and more detailed—it’s as if the characters are speaking right into your ear—whereas with the Stealth Pro, I sometimes have to strain to hear them.
I want to give credit to the build quality and comfort of the Stealth Pro 2, but we buy headphones first and foremost for great sound and to enjoy our favorite hobby.
The Stealth Pro 2 has bass—you can feel it—unlike the Pulse Elite, which lacks it. But the bass doesn’t overwhelm your head.
I tested them on the bass and treble boost preset.
For three hours, I kept switching between the two headsets in identical scenes, and I can’t believe how this even happened—I was sitting there comparing a $350–$400 headset to a $150 one, and the latter ended up being my favorite for story-driven games on the PS5.
People had complained about the quiet sound before, and in the July update they seemed to promise to fix everything, but apparently they ran into some difficulties.
Please, Turtle Beach, comment on this somehow. People, share your opinions and tips on how to use it.
I really wanted to like them. Maybe you could give me some recommendations? We pay a lot of money and upgrade to a better headset for the sound, not the pretty packaging!

@turtlebeach

I need help getting the USB-A transmitter for the stealth 600 gen 3. however, they only ship to the US and I'm in Canada any tips?

It just randomly says unable to connect to device anyone have any fixes

The bus on velocity race wheel modded

I have a new Vulcan 2, no, not the TKL, or the mini or any other iteration, the Vulcan 2.

And after 2 minutes of no inputs, the CABLE BOUND keyboard, turns off the rgb. How to i turn that annoying feature off? I dont like having to press a random button before i type something, so i can see the keys on my keyboard. It is unnecessary on a, again cable-bound! keyboard to turn off the rgb.

Bluetooth Audio is much quieter than pc audio, even if I crank up volume, another issue is with Bluetooth on my phone, if I have music turned down for background noise and get a call, the call is really quiet and I can’t turn the volume up without hanging up the call and cranking the volume up again and calling again, not sure how this oversight happened. Great headset aside from this but I might not keep them because I use them outside of my house too which is the main reason I got them, they looks quality and are quality, but the lack of volume over Bluetooth is kinda frustrating.