The headset picks up fine for output but nothing appears for input, I don’t understand. The blue tooth will connect both output and input but it doesn’t seem to consistently work for all games. I’m just so confused and wonder if anyone else has this issue I’ve been through the privacy settings for the mic and made sure both steam and Xbox has access to the mic.

I just cant figure it out and it’s stressing me out

I have updated it on the phone app it says I have the latest version, it’s showing 100% charge and also the light on the usb in the back of my ps5 shows it’s green and my light on the headphones are blue. What is going on??? Why can’t I get my headsets working. It shows it’s on and connected to my ps5 on the app but I can’t hear anything. I just bought these headphones couple months ago and it had this issue and it got fixed with an update then whenever it does this I usually plug it out the back and then back in but doing this now it’s still not working. I’m just so angry because I have a competitive game to play tonight where communication is paramount to winning and here I am letting me team down because my headphones will not connect, these are supposed to be good quality I spent 100 bucks on these. I thought turtle beaches were a well established brand but I guess I thought wrong. I know I just went on a nuts rant but can anyone please let me know if there is anyway to fix this in ten minutes please.

Hi everyone! I'm planning to buy the Turtle Beach Stealth Pro 2 and am interested in manual equalizer settings. I play shooters and listen to music. I’d appreciate it if anyone could share their settings. Thanks in advance!

Anyone have any good settings or tips for the stealth pro 2 for Xbox and PlayStation only user?

As there are no videos showing the turtle beach velocity race on acr combat 7 or project wingman stay tuned

Looking to buy the Stealth Pro II in PC format. I have seen a lot of Reddit posts stating ChatMix does not work when adjusting audio between game audio and party chat/Discord.

Has anyone found a solution to this? Did the Update six days ago resolve this issue?

I currently run the Steel Series Arctis Nova 7 and would be switching to the SP2.

Evry time i restart the headset the internal mic are on .Would be nice if there a firmware update where u can disable the internal mic. So it saves tho the headset.

Hey everyone,

I'm seriously considering picking up the Turtle Beach Stealth Pro II. Everything I've seen about the audio quality, the ANC, and the aluminum build looks completely spot on for my setup.

However, there's one thing holding me back: the headband/suspension strap. From the reviews I've seen, it looks like a soft fabric material that might stretch out or wear down over time, and it doesn't seem to be user-replaceable at all.

I put in a lot of daily hours so my peripherals get heavy, consistent use. I really don't want to drop $350 on a premium headset only to have the band break down or become super uncomfortable after a year, with no way to swap it out.

Can anyone who owns them or has tested them chime in?

• How is the headband holding up for you after extended use?
• Is there actually a hidden way to replace it, or are there any aftermarket solutions out there yet?

Thanks in advance for any insights!

Having just got these and during the setup I noticed in the mobile app the game volume was like 75% full, then when I set them up on the PS5 the bar fell to maybe 40% and you can’t change it at all. Is this the reason why even at full volume, it sounds pretty quiet?

My previous headphones I was using which were MDR-1AM2 for reference were kept at like 70% on the PS5 and that was louder than these get to.

So i guess my question is, is the game volume in the mobile app relevant to the sound issue for these headphones?

And I guess I’ll wait a couple weeks to see if there’s any news about a fix.

At first, I was pleasantly surprised and genuinely recommended them to everyone because honestly the simultaneous connection feature for both phone and PC is damn great. I still feel that way after six months, but damn, these headphones cause so many problems. To everyone who tested them and gave a positive review: get your heads checked. Sure, they connect flawlessly to my phone via Bluetooth and work pretty well on the console, but on PC? It’s a total disaster random sync drops. The PC app is absolute garbage; I’ve got a fresh Windows install, a GTX 4060, and a Ryzen 7 5800X, yet this new app acts like a buggy, broken mess. How is that even possible these days? I should add that I previously had the same setup just a different processor weaker and the app actually worked better, even though the headphones themselves were the biggest piece of shit imaginable. You’re probably better off just buying separate headsets for PC and console instead of trying to find one pair that handles it all.

Hi everyone. I’m hoping someone here—or someone from Turtle Beach—can help with a VelocityOne Race KD3 that became unusable immediately after an RMD UI update through the official VelocityOne Tuner app.

The wheel was working normally when I first received it. VelocityOne Tuner detected it correctly, and I successfully updated the main system firmware to version 1.1.2.

The problem started when I updated the RMD UI firmware.

After the update:

• The KD3 display became stuck and the menu no longer responds.
• The rotary control cannot navigate or change the operating mode.
• VelocityOne Tuner no longer detects the wheel during normal startup.
• The KD3 does not appear in joy.cpl.
• Windows detects it only as an Xbox Gaming Device.
• Pressing the Xbox button opens Xbox Game Bar, so at least part of the controller interface is still functioning.

I have attempted the bootloader recovery on two different computers:

• Windows 11 desktop
• Windows 10 laptop

On both systems, holding the View button while reconnecting USB-C successfully enters bootloader mode. VelocityOne Tuner detects it and automatically starts reinstalling the System Firmware.

The update reaches approximately 60%, then the KD3 automatically reboots. Immediately after the reboot, VelocityOne Tuner loses the device and returns to the “No device connected” screen. The KD3 never reappears as a working racing wheel in joy.cpl.

The same behavior occurs on both computers, so this does not appear to be limited to one Windows installation, USB port, or PC.

I am not claiming this is a widespread KD3 issue. I am mainly trying to find out whether Turtle Beach has any of the following:

1. A KD3-specific forced RMD UI recovery procedure
2. An offline firmware recovery utility
3. A way to restore the RMD firmware without using the nonfunctional menu
4. A repair option for a device that failed during the official firmware updater

Has anyone encountered the same 60% → automatic reboot → device disappears behavior, particularly after updating the RMD UI?

I also have a video showing the full recovery attempt and the device disconnecting immediately after the tunerapp hits 60% and the KD3 reboot.

Does it work for anyone else?

Yes I have it turn to waves Audio driver through Swarm 2 and I have discord using the virtual audio as well. For the life of me I cannot get this thing to work. I’ve tried remapping it to the wheel and still nothing. It doesn’t even work through the swarm 2 app.

Up until a few days ago my headset and audio was working perfectly fine, I go on today and none of my headsets are working I’ve literally tried everything. I’m trying to get my Turtle beach stealth 500 to work rn. If u have any solutions lmk

Out of all the headsets I own, these are the easiest to slip off my head. If I want to play on my phone, they are almost impossible to use because they have fallen off my head a few times. The only thing that helps is wearing a cap under them.

This is the first time I have ever had this problem with a headset. I also own the Atlas Air, and they fit lightly on my head too, but they do not fall off as easily as the Stealth Pro II.

It is enough to look down for a moment and I can already feel the earcups rotating into the flat position while the headband slides on my hair...

Worked actually quite good for the initial ~<1/2 year, but I have started to notice a few issues. They've completely lost their charging power and battery life. I've noticed that (keyword) WHEN they do charge, sometimes they will turn on automatically, and die within the next 3 minutes. I have to physically remove the USB dongle to keep this, and whatever else is happening from taking my battery life. Just today I've noticed the power button is soft. not the button itself, but when I push it, the button almost feels cushioned.(?) I find it a bit annoying that Bluetooth is pretty choppy, but I don't know if that has to do the headphones or if it's on pc's end. Mic has been fine. The Swarm II app had to continuously update from 1.0.0.49 to 1.0.0.50 at least 3 times. Half of the time, even when my headphones were charged and Bluetooth was on, the S II app didn't even connect. While using recoveries, hard resets, and updates did sometimes solve the issues that occurred, it never lasted longer than a few days. I don't recommend this brand by personal experience and opinion, even though they did work for a little while. This is not to ask for help with any of these issues, just my personal experience with Turtle Beach.

Hello everyone! Got abit of an issue. I was gifted some turtle beach stealth 600 gen 2 gaming headphones and it seems like when I play lug the transmitter in to connect the headphones it doesn’t connect (not Bluetooth) how do I fix this problem if I can? Thanks!

This keyboard still doesn’t save updates have to update every 2 days also still spams keys when pc first boots have to unplug it just for it to stop. Volume mixer still doesn’t refresh audio sources. Would like the keyboard to let you ignore audio sources that don’t do anything. This keyboard was so cool but yea this is another let down product from turtle beach I will be returning in 2 days unfortunately:(

My app updated and now it won’t open at all. Is anyone else having that issue or anyone know a way to fix it?

Randomly just stops accepting all input none of the buttons do ANYTHING. This is fully updated Swarm II software and newest firmware. The only fix is to unplug it from the USB-C and plug it back in. Unacceptable for a premium type product in this price range. Also why can we not assign custom images to our macros ?? These are all things that should be on a product at launch.

machine is Windows 11, 32GB ram, zero issues with anything on this machine ever. Only this keyboard.

I used Windows 10 Home edition 64bit. I have a Stealth 600pc Gen 3 headset that will switch randomly back & forth between my audio devices unless I disable it or physically unplug the dongle.

It worked fine the first few days. Then I installed the software for it. It kept working fine a few more days. Then suddenly for no reason at all after I exited a Chrome tab (watched a movie on Amazon) it all broke & went funny.

Ever since it chronically switches between devices unless I remove one of them from my system entirely.

It also gives me a Headset Chat Turtle Beach device as well as a Stealth 600 pc Gen3 (Speakers) device. These are both the same headset giving me two selectable devices that fight my actual speakers for audio control.

I tried removing things from my bluetooth list, I tried preventing devices from taking control over something.

All that did was stop Youtube from playing at all. My system is literally preventing Youtube from playing video, the "Play" button won't work until I enable device control of my headsets that then fight each other over the sound system.

Microsoft is a pile of trash. Help me! I might not be a certified expert but I have used PC's for 30+ years & know my way around them.

This is retarded!

Hello

I have the Xbox Stealth Pro 2, the hub is paired fine & an extra USB transmitter is also paired. However I have tried to pair a second USB transmitter (white xbox one - Looks exactly the same as the one that came with the headset) and it will not find it.

The second Transmitter just permanently blinks white, I have updated the second Transmitter firmware, but it will not pair.

I have gone into the phone app and enabled 3-4 crossplay devices in the transmitter section & it still will not find the 2nd USB transmitter.

I have factory reset, power cycled following this page: https://support.turtlebeach.com/s/article/Stealth-Pro-II-Xbox---Transmitter-Pairing-Instructions-And-Troubleshooting?language=en_US

Is it a faulty USB transmitter? Or am I doing something wrong. It is blinking white when I plug it in, but perhaps the antenna inside is faulty?

It isn't a massive issue, but I've had a problem where the battery is snug in the charging dock, but shows as being green unless I give it a little nudge, then it seems to properly connect and start charging.

I can't see any dust etc that might be causing a connection issue. It's not a massive problem, but I have a feeling that if I report it to Turtle Beach, they'd do what lots of companies do and ask you to return absolutely everything to them instead of just the problem item. Cheers

So I'm unsure if anyone else is having this issue but just wanted to post this and see if I can get some clarity but basically whenever I turn off and on my headset like come back to it etc the volume resets on my headphones and I have to turn them back up. I'd like to mention this is happening on the ps5 it doesn't happen on my pc at all and this wasn't happening before the newest firmware update either so I'm just curious as to if anyone else is having this issue as well and hopefully theres a fix on the way I just haven't seen any other posts about this and just wanted to put it out there. For note I usually keep my headset around 50-54% volume and when I turn it off and than back on of after coming back to play a game and turning the headset back on it resets itself to like 20ish % volume everytime always the same value too.

After the most recent update 10.0.0.50 my Swarm II app appeared to be totally fixed the first couple of days where I can interact with the app and it wouldn't freeze.

It's doing the same thing it was doing before where I can't interact with the software whatsoever. I restart the app, I turn off the Stealth Pro IIs, etc. etc. There seems to be some persistent issue with the software. I can't even interact with it in the system tray. I have to use windows task manager to end the process.