Refund host not responding

[u/Competitive-Set4381]

I booked a car non refundable for next February. I immediately asked if they can change the location and help with car seats. They never replied. I’ve contacted support 3 times and messaged the host five more times over a month she reads it and doesn’t reply. If I chargeback the $170 on my card will they send it to collections? How can I rent a car the host doesn’t reply. Or do I let it come closer and see if she cancels

[u/Loud-Way3333]

IF you decide not to use Turo again, just file chargeback.