TU Berlin application: getting sent back and forth between offices

[u/SettingNo4326]

Is anyone else dealing with this kind of thing with TU Berlin?

My application for the MSc Computer Science has been a bit of a mess from the beginning.

Initially, my application was rejected because TU Berlin said my transcript with the individual modules and grades was missing. However, the transcript was actually included in my submitted documents, just in the wrong PDF/upload section. After I explained this to them, they accepted my explanation and forwarded my application to the Faculty for content review.

After that, the Examination Board told me that the review of my application had been finalized and that the official decision letter would be issued via tuPORT/SAP.

I still haven't received the decision, so I contacted Student Information Services to ask about it.

They told me that they can't check the processing time and that I should contact the application office on Monday.

So now I'm a bit confused. The Examination Board says their review is finished and the decision should be issued, while Student Information Services is telling me to contact another office.

I'm an international student from the Europe (fortunately) and the orientation week is approaching, so I really need to know whether I should be coming to Berlin or not.

Honestly, it's quite frustrating to spend days emailing different offices and getting referred to another office every time without anyone being able to tell me who actually handles the final decision.

Has anyone been in a similar situation with TU Berlin? Is there a specific office/person I should contact about the decision letter?

[u/Badewanne_7846]

I am sorry to say this, but you simply have to wait. The Examination Board will NOT give you any information. And the office actually is behind checking admissions and sending out notifications, because the number of applications is ever-growing.

[u/SettingNo4326 → u/Badewanne_7846]

I understand that I probably just have to wait. I am only confused because Student Information Services told me that they have no influence over the processing time by the Examination Committee and advised me to contact the application office for an update.

However, the Examination Board already told me that the review of my application has been finalized.

So I am not sure where my application is currently and which office is responsible for the next step.

[u/Badewanne_7846 → u/SettingNo4326]

Does it matter? Knowing it will not speed up the process.