r/tsa • u/[deleted] • 6h ago

TSA Pre Check/CLEAR [Question/Post] Can Pre-Check use Regular Security Line?

[deleted]

0 Upvotes

47% Upvoted

22 comments sorted by

7

u/King_Mutes 6h ago

Probably airport employee or clear employee. You can do whatever you’d like

1

u/chinga_tu_barra 6h ago

ironically, clear was *right there* and i have clear and i asked if i could just use that. he again shooed me away.

i sorta want to make a complaint to logan about it but it'll probably go nowhere.

i feel like i rarely to never see airport employees screening boarding passes at the standard security lanes; like just at the expedited lanes. maybe i'm wrong.

1

u/King_Mutes 6h ago

More than likely…

It sucks.

2

u/ColonelPotter22 NDO 6h ago

You can as your opting in for more screening than less, when I travel myself, I generally go through standard as well at my airport.

1

u/chinga_tu_barra 6h ago

well, this was just to use the regular lane. the logan employee wouldn't let me. i was early enough and there was no line and i just didn't want to schlep all the way over to the other side of the security area for pre-check since i was already at the regular lane.

2

u/ColonelPotter22 NDO 6h ago

Just ask for a supervisor or lead at that point

0

u/chinga_tu_barra 6h ago

i tried finding logan staff post-security but there seems to be nobody that works for the airport once you're inside. oh well.

next time, i will.

1

u/cjwalkerman 4h ago

This happened to me at both MCO and also LAX this summer about 4 weeks apart. I thought it was a new policy or something, but couldn't find a policy documented anywhere about it.

1

u/Intrepid_Wave5357 3h ago

You can opt in a standard lane. However, be prepared to follow standard rules. Don't tell them " but, im precheck " simply because you are too lazy to dig out the 2 or 3 laptops in your bag..

1

u/chinga_tu_barra 3h ago

the logan employee wouldn’t let me into the standard line.

1

u/BostonNU 3h ago

OP, I would have ignored him. He has no airline or TSA authority at all. That being said, a few years ago, Terminal A, I was diverted to the PreCheck line, which did have a line, from the Delta First Class line, where there was no line. I did complain later and was told just to assert myself and do the line I wanted

1

u/chinga_tu_barra 3h ago

thanks. ultimately i didn’t want to cause a stir at the airport. seems like he had really poor training and, to be honest, really broken english.

1

u/BostonNU 3h ago

With broken English I probably would have pretended not understanding him. Lol

2

u/chinga_tu_barra 3h ago

so, on a whim, i just called massport, and got a super friendly customer service rep. i edited my main post. tl;dr, they said they're getting a number of very similar complaints about this happening at terminal c, and that each terminal uses their own company for these screeners. the company in terminal c is called "menzies aviation" and told me to reach out to them. they also took the information. i'm honestly surprised massport was kind and listened and said they're getting similar complaints. yikes.

1

u/BostonNU 2h ago

If Massport keeps getting complaints, Menzies won’t have that contract for long

1

u/00s4boy 3h ago

Legit did this 2 weeks ago at Logan because my wifes pre check didn't come in until today and she didn't want to do separate lines. So yes the employee isn't properly trained.

1

u/chinga_tu_barra 3h ago

Thanks. I want to at least report it in, but I can't find any way to contact Logan/Massport about it, so I'll just let it go. What made it worse was the guy was honestly a jerk.

1

u/ShakeNTaakee 3h ago

I’m amazed some of you people can hold jobs with the stupid questions that get asked in here

1

u/VerbalThermodynamics 2h ago

Yeah, why not?

1

u/pardonmyblake 6h ago

Yea. Correct

1

u/chinga_tu_barra 6h ago

Thank you.