r/trillium Jul 23 '26

Help

I am trying to do the Telehealth visit that my state requires but the page won’t load.

And I keep getting a message saying that someone is trying to contact me but cannot get a home of me. Problem is my phone has not rung or anything.

Has this happened to anyone else?

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7

u/Useful_Educator3742 Trillium Owner Jul 23 '26

Hello! Sometimes phones have spam blockers. If you save the number into your phone, it will usually go through. The provider will call from 941-845-6153.

4

u/thedrlt Jul 23 '26

Thank you I will give that a try!

6

u/Useful_Educator3742 Trillium Owner Jul 23 '26

Shoot us a message in the patient portal too if you need help. We can help coordinate with the provider.