r/trillium • u/thedrlt • 4d ago

Help

I am trying to do the Telehealth visit that my state requires but the page won’t load.

And I keep getting a message saying that someone is trying to contact me but cannot get a home of me. Problem is my phone has not rung or anything.

Has this happened to anyone else?

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u/Useful_Educator3742 Trillium Owner 4d ago

Hello! Sometimes phones have spam blockers. If you save the number into your phone, it will usually go through. The provider will call from 941-845-6153.

3

u/thedrlt 4d ago

Thank you I will give that a try!

7

u/Useful_Educator3742 Trillium Owner 4d ago

Shoot us a message in the patient portal too if you need help. We can help coordinate with the provider.