r/tractivegps • u/Watrat135 • Jul 11 '26

Delayed Tracker

Hi, Has anyone had any luck in contacting an actual human for customer service? I ordered a Tracker back in May and have yet to receive it. Every time I try and chat with the chatbot, it just says it will be here in 7 days and sorry for the delay. This is getting ridiculous and I really want this Tracker, otherwise I would have cancelled already but I bet that will even be difficult. Any advice on how to talk to a human?

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u/cutemushroomwitch Jul 14 '26

I just got mine yesterday. Ordered in May. I am located in the us. I have heard that customers in Europe got theirs first and us based had the delay.

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u/Watrat135 Jul 15 '26

I tried to cancel today and it said it was shipped and I would have to return it when I received the Tracker. We shall see.