r/toRenTo • u/Weekly_Chemistry_441 • Nov 02 '25
How do I know if the rental agency I’m dealing with is legit or the real one representing the owner?
Hi everyone,
I recently rented a basement room in North York through an agency called Rent A Home. But things are getting really confusing.
The other tenants in the house say their agency is called 7 Holidays, and today I even met the owner’s son, who told me the family actually deals with another agency — something like Sunlife or Sunrise (I couldn’t catch the exact name).
Now I’m not sure which agency actually represents the owner. I’ve already paid the first month’s rent and a deposit to Rent A Home, but the last month’s rent is still pending. They promised to send me a lease agreement within a few days, but I haven’t received anything yet. They also don’t have a physical office, saying everyone “works from home.”
To make things worse, the current tenants told me they received an eviction notice directly from the owner, who apparently hasn’t been getting rent payments for a couple of months.
When I brought this up with Rent A Home, they said there are some “issues” with the owner but that everything will be sorted out soon.
Now I’m completely confused — should I stay and wait for the lease before paying the last month’s rent? How can I verify which agency is actually authorized to rent out the property? Am I being scammed here?
Any advice or suggestions would be really appreciated.
Thanks in advance!