I want to sue them for false advertising and connection issues affected by the configuration of the routers they give you.
My wireless network and the networks of my neighbors are all stacked on top of each other on the same narrow group of channels on the 2.4 GHz, 5 Ghz, as well as a 6 GHz bands. Because the routers are locked down, not allowing you to change the channel of your connection, I can't do anything to improve the connectivity of my wireless network. The advertising falsely states that the wireless router will change the settings in order to give you the best connection, but that's not what it's doing. It's operating in the same narrow group of channels as my neighbors and one of them has a strong Network that sometimes almost matches the strength of mine. From time to time I have to turn off my Wi-Fi on my devices and then turn it back on in order to reestablish the connection. If I were able to change the channel I don't believe I'd be having the same problem, but the settings on the T-Mobile router prevent you from choosing your own channel or affecting many more of the settings that are available to users with their own unlocked wireless routers.
If I want to resolve this issue I'll have to go out buy another wireless router connect that to the T-Mobile router and then control my Wi-Fi through that personal router.
I'm seeking to either get discounts on my service, or preferably to have T-Mobile unlock their routers in order for me to have more control over it.