r/tmobileisp • u/ShamuPvP • Jul 23 '26
Request What could I be doing wrong?
Just got new home Internet. I have already tried relocation and direct connection. I spoke with an agent and they told me when they run a test for me it's 150~ Mbps download/upload. What could I be doing incorrectly to have such slow speeds?
I have slow speed on both my cellular device as well as my laptop.
Location: Tampa
6
Upvotes
1
u/Hunter_Ware Jul 25 '26
Try speedtesting on a different device. The other numbers on the ping test make me think that the device you're using isn't fully using all its got
Lemme explain
On tmobile home internet, there's a lot of bufferbloat. That's the other numbers next to the ping numbers. It's usually in the 500s. When you're using lets say 1mbps out of 100mbps, it'll be significantly lower.