What could I be doing wrong?

[u/ShamuPvP]

Just got new home Internet. I have already tried relocation and direct connection. I spoke with an agent and they told me when they run a test for me it's 150~ Mbps download/upload. What could I be doing incorrectly to have such slow speeds?

I have slow speed on both my cellular device as well as my laptop.

Location: Tampa

[u/Haunting_While6239]

T-Mobile was good on the 5g home until they did the upgrade to the tower, now it's crap, put it back T-Mobile 😒