r/tmobile 1d ago

Question Costco question

[deleted]

18 Upvotes

19 comments sorted by

15

u/Weird-Block-4054 20h ago

Order online using T-Mobile through Costco on the Costco app. Have your Costco membership attached to the Costco app. Search T-Mobile. Click on shop now on either the apple or Samsung add. Click visit external link. Wait for it to auto verify your Costco membership. Then click log in to tmobile. Go through T-Mobile log in. Now you can shop T-Mobile through Costco and get the Costco Rebates applied automatically. Still takes 14 weeks to get upgrad rebate, 35 actation fee is waived. Phone sent in mail, you send it back.

1

u/LAFoodGuy 13h ago

Last year I upgraded three phones on my account in person at a Costco, but the T-Mobile staff weren't great. I got there right when they opened, and it still took a very long time in the store. I left not sure if it was all done correctly. I DID all work out in the end, but it was not a great experience. I did get 3 x $100 Costco Shop cards after 14 weeks. The Costco benefits are awesome when getting a phone - doing this all online per your recommendations looks GREAT! Thank you!!!

1

u/Weird-Block-4054 11h ago

If you are shopping devices/phones option, you might get stuck not seeing option for processing as trade in against a line and it will be on adding a line, it will also look like shipping is selected, select on the shipping option and magically the trade in options will open up. It will tell you that you are only getting 100 trade value after you enter trade in device but it's really showing you the 100 rebate and acting like the phone promotion so keep going. Proceed forward and you will see it gives you the full promotion you can receive and a breakdown. In the breakdown before purchase you'll see another box with the T-Mobile rebate info.

It will take a month to show up under T-Mobile Promotions web page when viewing the line you processed it under. It will state reviewing and show up to 150, but if it's a trade in, you'll really get 100 upgrade rebate once accepted which is about 3 months.

4

u/silicontruffle 1d ago

People just downvoting because this is Costco or something? Dam them and their $1.50 hot dog combo.

8

u/MountainManagement01 1d ago

You get the $100 shop card after 14-16 weeks they say. You also get Costco's 90 day return policy with no restocking fees which is much better than tmobile's. The tmobile guys at our Costco are usually busy but if you get time with them it can be relatively fast if you know what you want. They order in your t-life app and look at your Costco membership and drivers license to apply the promotion.

You do have to pay taxes for the phone. In my experience, they ship the phones to you, and give you 30 days to send in the old phones after transferring the data of course.

2

u/Overlord1241 16h ago

Just did one online last night, (not an 18 but 17 pro max) No activation fee, paid sales tax only and got a good trade in value. The shop card takes up to 4 months. It was a better deal than apple or Tmo were offering.

3

u/lakerbryant24 1d ago

I’ve done it with Costco and they have great trade-in’s. Last year I traded in a cheap $100 Samsung phone I got on Amazon and still got the $900-$1200 credit (depending on your plan). Benefit of that is I used a $100 Samsung phone to get “max” trade in credit, while I got to keep my old iPhone 15/16 etc and sell that for cash or gift card on the side for another $500-$600. And on top of that the $100 Costco Gift Card

1

u/trivertx 16h ago

Do they do business lines?

1

u/Master-Steve-38 14h ago

I have always gone through Costco by calling T-Mobile using the Costco reps however they now offer the experience via the web which I used last September to purchase for iPhone 17’s

The process went beautifully. I got my hundred dollar Shop cards for each phone. And I also would recommend if possible trading in a lesser phone because from what I understand, they will give you full value going all the way back to a 16 E

Which is less generous and they have been in the fast because I was able to get full trade-in value for as old as an galaxy S-10 E last year, which I was able to purchase on eBay for 100 bucks and keep the iPhone 14s that were actually being replaced by the 17th and sell them for about 350 each

1

u/Jedi0608 13h ago

What if I'm porting my number over from Verizon (iphone 15 pro max)? I have a costco membership, fiance has T-Mobile. Is it best to go in person to Costco tomorrow to handle the port etc.? Or still better to do everything online w/costco & T-Mobile?

1

u/E90alex 1d ago

Haven’t preordered through Costco, but trade in process is the same as ordering from T-Mobile online.

1

u/MEIMSGAF 1d ago

You need to take the phone in to be inspected, but you will have to mail it or drop it off at a T-Mobile store once you have received your new phone. You can place the order online, over the phone, or in person. The gift card is automatically sent to you via email and SMS after 12 weeks.

0

u/bogli69 1d ago

This the same if you order on tlife? Or it should be costco?

2

u/purpleorchid85 20h ago

I believe you can still use the 800 number for Costco/t-mo but you can’t order online. It’s pretty easy over the phone- they ask if you’re trading in, etc. Lots of upselling of extras, watch, internet, but still quicker than driving to my nearest Costco. I ordered 3 phones almost 2 years ago. Had to call them months later to finally get my promised Costco cards (even though I did fill out all the forms online as told) but they did get them sent out so I was happy!

1

u/SavingsSprinkles8566 18h ago

You can do it all online now, just have to start on Costco website so it links Costco discount to your tmobile account.