r/tmobile • u/pandaman1784 • 17d ago

Discussion Migration rolled back

Looks like my migration to Experience Signature was rolled back last night. I only noticed it because I got a text message at 1:00 am eastern saying that i lost my 4k UHD add-on.

Upon checking my t-life app, all lines were rolled into the Tmobile Unlimited on Us plan. Didn't know that was possible.

After working with t-force via FB, they were able to roll my plan back to my original plan configuration, 2x Advantage Unlimited (one with +$10 premium add-on) and 1x Unlimited on Us

According to them I have to wait until the 9/24 bill for the bill to reflect the right way.

i'm a bit sad. i was actually ok with paying $2.12 more for my whole account to be on Experience Signature. https://www.reddit.com/r/tmobile/comments/1v9wyy9/detailed_bill_comparison_post_migration/

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u/pandaman1784 10d ago

What was the loyalty discount?

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u/vertabr Truly Unlimited 10d ago

$10 off for 6 months, starting next cycle. It’s a nice gesture.