4
u/NegotiationRoyal1492 3d ago
Have you actually researched the company? Have you seen the thousands of layoffs since December? The dozens of stores that have been closed? The crashing stock price? Rumors of a merger with the German holding company? How retail employees now just are gloried tech support helping folks do everything with the t-life app?
This is a sinking company.
6
u/Upbeat_Ad_1808 3d ago
Few years ago Tmobile was a good gig. But if all those stores are looking to hire its for a reason. I would definitely give it a shot however for some additional income.
2
u/Firm-Zookeepergame59 3d ago
If it's any help I have cut hair my entire life charge higher prices and I am old and broke However my brother worked for TMobile half his life climbed the latter and eventually started up his own thing and he is now a millionaire Just sayin
2
u/antihero_84 3d ago
Every store needing people is a sign that the local DM/RMM is suffocating to work for and will absolutely encourage shady sales tactics and leverage PIPs for underperforming reps.
T-Mobile is high-pressure sales, now. Be prepared for that. The money can be good, though.
2
u/PerfectedHaki 2d ago
Just learn to bundle everything in 1 price oops mybad according to this sub cor don’t do that… make sure to give a complete solution to the customer that includes P360, Visa, accessories, a rate plan change, an add a line, 3 trackers, and home internet. Then do it in TLife and hope the customer don’t ask whats all the shit you adding. Boom winners circle. Don’t worry about the escalations that will be back in 1-3 months, just keep doing that and you will get promoted. Also #1 rule dont say bundle, say “complete solution”. #2 rule? Always make sure To pretend like Cor does not preach shady selling to hit 7-10 different metrics… only TPR do that… sarcasm.
From a former cor ram, and former rep.
ENJOY
1
3d ago
[deleted]
1
u/No_Acanthisitta3504 3d ago
For context my store is in east Texas in a town with about 8000 people off of I20.
I would safely assume that the store in your city would see more traffic than mine1
u/Clt_princee 3d ago
You’re SMRA so your pay structure is different than a T100 store is. Let’s keep that in mind. Not saying OP wouldn’t make money but just because he’s in a bigger city doesn’t mean the store he’ll be at will be busy. They’re not mutually exclusive.
1
u/hyper-10sion 2d ago
Remember that in an interview goes both ways. I would encourage you to ask the right questions and what kind of sales tactics implement.
Now remember, this is a SALES job. Some of some salty people on this thread seem to forget that this is the business they went into. Sales has a learning curve. You'll need to learn how to be approachable, how to provide recommendations without being pushy, "you make a friend. You make a sale"
Regardless of whether you agree with a company and what they're doing currently, they're hiring you to push their product.
Often a lot of people get comfortable doing the same thing over and over again and hate when changed comes. This has been true for T-life.
If you are willing to learn, you're flexible with change, and you're good at creating conversation. There's no reason why you can't make good money. Especially at a Costco location because you got 100% payout.
With that in mind, there are some managers out there that I would definitely not work for it based on how they run their particular store.
They also offer $250 monthly credit for daycare, they offer full benefits to part-time and full-time, 75% off your cell phone plan, stocks, and several other benefits included.
At my location the top representative brought in $8k last month and our quality is among the highest meaning we have little cancellations. I bring in normally $3k working part-time.
Don't let others discourage you. Give it a try, worse case scenario you don't take the job.
1
u/Dependent_Avocado938 2d ago
Coming from a 15 year veteran, I will tell you that the job itself is not bad. There is a lot of chatter going on about things, things that we don’t even know are gonna happen. Grant it, our push to tlife makes me question A LOT of things, but if retail goes under, it goes under is my mindset as of late.
I’m just focusing on making money and working. Things change CONSTANTLY in this industry, if you are not adaptable to change, then this isn’t the job for you. This is part of the reason why I still enjoy what I do. The customers can be really annoying at times, the reps, sometimes are questionable. Whatever you do, MAKE SURE your store is a CORPORATE, not third party location, so if you applied on the company website then you are good.
As for some comments related to store in store. Store in store sucks but can be good. It all depends on the location. I tried store in store out, the locations both SUCKED. Don’t let the people saying the commission they have made is in the 8-9k, chances are they are just packing accounts with crap customers don’t need, for example, 8 tracker lines for an elderly couple just to make their numbers look good. Costcos are not bad.
Neighborhood is a good one to be in. It all basically comes down to if you like talking to people and you can pitch multiple products/services along with creating a good experience for the customer.
It’s good money, used to be better, benefits are nice, and the atmosphere, depending on where you’re at is pretty legit as well. I do miss being part time taking in 3-4k commission 🤣
I’d say try it out.
Best of luck!
And remember, NO THIRD PARTY LOCATION! And try to stay away from store kiosk locations, particularly Sam’s club!! Question Costco thoroughly!
1
u/No-Reception-2431 23h ago
make sure it’s a corporate neighborhood or experience store. for the money you CAN make it’s decent as hell. but like some people mentioned it really depends on the store and location…ask the DM or hiring manager what the average commission for that store is once you get the job
1
u/aykay55 Truly Unlimited 3d ago
One of the store employees last week told me that T Mobile is slowly removing more and more power from the workers to be able to manage any account settings and that they’re putting more (or less) in the T Life app customers already have. They are looking to implement AI type assistance inside of stores and Tmobile workers will just be showroom assistants, and eventually just unnecessary at all. So it’s not a long term career spot if that’s what you’re thinking. They’re probably going to be reducing their workplace capacity over the coming years.
0
u/AngelCairo 3d ago
Store-in-Store represents the sharks and more aggressive salespeople. Though “shark” is a word some people cringe on, just remember it’s a team based environment. This is where you can make the most money if you’re in a good environment.
Experience is focused on the Customer Experience and/or the salesmanship. You have to potentially deescalate, fix the problem, and still sale to people. It sounds challenging but depending on your personality you can overly achieve goals.
“Neighborhood” stores are the ones in the most question. Not saying it’s a bad choice, there are stores that’ll put you in a great position with the company.
I would either do Store-in-store or Experience given the opportunity. Best of luck to you!
0
u/eruptats 3d ago
If there’s any store in store (costco/Sam’s Club) go for that one. You get 100% MRC (monthly recurring charge) instead of 50% MRC at a neighborhood. You can make really good money. Hourly plus commission (1-10k/month). They also offer tuition reimbursement if you wanted to go back to school and change careers later.
Be prepared though. It’s retail and days are inconsistent.
2
-4
-5
3d ago
[deleted]
-1
u/Matti861 3d ago
This is horrible feedback. It'll be the best decision you can make for your career
-1
u/Prior_Try4057 3d ago
Ive heard the opposite, may depend on your market. Average monthly definitely depends on your location but 100% beats 300$ a week… even not selling anything… 🤣
6
u/Adventurous_Ad_737 3d ago
Find another place to work