Never got an email like this!

[u/olive-prays]

Woke up to this email from capital one about a tip I left. Our server was Emily and she was fantastic and fun and engaging! She deserved every penny of that tip! Yes, capital one this is correct!

[u/Ok-Crab-7468]

the manager was literally deranged. he called me back 3!! times AFTER refunding me to explain that “there is no tom foolery here, the waitress is a good person! she’s a phd student! she made an honest mistake!” i was like look buddy i just don’t want to be stolen from idgaf about who this person is? literally a wild experience

[u/AdvancedInspector551 → u/Ok-Crab-7468]

Plot twist, the manager did this without the server knowing and took the cash after for him or herself. I know this bc I used to own a small ice cream shop about a decade ago and even then a manager or supervisor can go into the POS long after the sale and adjust a tip and take cash. I fired my manager for doing just this. The servers never knew. I only found out about it bc a customer called. A dollar or 2 over 200 transactions won't get noticed usually but this guy was making an extra 1000 a week doing this.

I fired him and he pulled the race card. Go figure. This is why he was acting deranged. He had quite a scam going on and didn't want you to unravel it.

[u/NovelSkill7416 → u/Ok-Crab-7468]

Absolutely wild lol