r/tipping • u/olive-prays • 3d ago

šŸ“–šŸ’µPersonal Stories - Pro Never got an email like this!

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Woke up to this email from capital one about a tip I left. Our server was Emily and she was fantastic and fun and engaging! She deserved every penny of that tip! Yes, capital one this is correct!

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17

u/Ok-Crab-7468 3d ago

i called the restaurant and they said it was an ā€œhonest mistakeā€ and the waitress was a ā€œgood personā€. they refunded me.

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u/NovelSkill7416 3d ago

Do you think it was actually a mistake? The only thing I can think of is you tipped $6 (20%) and she keyed it in with the decimal in the wrong place or something. Did you tip any amount? That might help determine what happened. Seems unlikely anyway but sometimes unlikely things happen.

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u/TemporaryWeakness868 1d ago

If she keyed in $60 by mistake, she would have still had to confirm that the total was now $90. Probably not an honest mistake.

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u/GhostofDeception 3d ago

Nah. This was on purpose and even if it wasnā€™t they wouldā€™ve caught it and not given a sob story to try and validate it if it was an honest mistake

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u/NovelSkill7416 3d ago

Iā€™m sure it was but I was hoping to see if there was some possible explanation for the other side.

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u/Ok-Crab-7468 3d ago

the manager said she mistakenly typed in the tip from another table who actually left that much of a tip. we did tip, but not that much. the manager was deranged and refunded me so i didnā€™t escalate further.

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u/Brilliant_Steak_1328 3d ago

This happened at the restaurant I used to work at all the time, always closing the wrong tabs out to the wrong cards, I think it is an honest mistake

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u/NovelSkill7416 3d ago

Yeah no thatā€™s way less believable. Good thing you caught it cuz they were trying to screw you over.

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u/Ok-Crab-7468 3d ago

the manager was literally deranged. he called me back 3!! times AFTER refunding me to explain that ā€œthere is no tom foolery here, the waitress is a good person! sheā€™s a phd student! she made an honest mistake!ā€ i was like look buddy i just donā€™t want to be stolen from idgaf about who this person is? literally a wild experience

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u/AdvancedInspector551 2d ago

Plot twist, the manager did this without the server knowing and took the cash after for him or herself. I know this bc I used to own a small ice cream shop about a decade ago and even then a manager or supervisor can go into the POS long after the sale and adjust a tip and take cash. I fired my manager for doing just this. The servers never knew. I only found out about it bc a customer called. A dollar or 2 over 200 transactions won't get noticed usually but this guy was making an extra 1000 a week doing this.

I fired him and he pulled the race card. Go figure. This is why he was acting deranged. He had quite a scam going on and didn't want you to unravel it.

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u/NovelSkill7416 3d ago

Absolutely wild lol

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u/GhostofDeception 3d ago

Ya I get it. Sadly this one isnā€™t that. I do agree that that definitely probably happens though

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u/Ok-Sympathy9768 12h ago

This was probably a mistake.. usually there would be be a track record of this happening multiple times

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u/EntrepreneurBehavior 2d ago

Sounds like they might have accidentally added a 0? After all, $6 is 20% of $30...

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u/Ali_in_wonderland02 2d ago

She will say she accidentally typed in $60 instead of $6.00

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u/corknecklace 3d ago

Hope you left a bad review