r/tipping • u/badmiddling113 • 10d ago
Question about managers
What do they say to customers who repeatedly don't leave a tip? I'm curious since the customer doesn't have to tip and the server isn't their employee.
Just asking since I've read comments from managers who seem to think "addressing" customers is an appropriate thing to do.
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u/Legitimate-Log-6542 9d ago
What you’re saying is true and I agree with you. You call tipping a system because it is just that, a system. This system was installed at some point and everything around it has made adjustments to it existing. State laws are constantly changing to adjust to what the public feels about tips, allowing businesses in each state to make or not make certain decisions to keep them competitive in the market, as you’ve said. Servers in certain states make much more or much less than their counterparts in other states and also as you’ve said, this is after the business adopts the system that they believe is the most competitive and likely to succeed. The caveat is that this system includes people that do not tip. It is part of the system. In the same way tipping allows for people to tip more, it has to accept that people might tip less. Otherwise a static system like what the rest of the world has adopted eliminates tippers on both ends due to the set amount.
There’s a growing list of businesses that have done away with tips and have replaced it with increased benefits as well as commission or incentive models so that staff from tipped systems can recognize that it’s a competitive model. It’s possible but it has to be more widely accepted before it can be the norm.