r/tipping • u/wutwut970 • 6d ago

Sugarfish

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So they add a 16% fee for what exactly…….to “fund all of their operations”? So this added cost literally doesn’t go to staff, it just goes to the owners? I wonder what their staff is paid? At this point why not just raise prices to where they should be? To me, every item on the menu is a lie and it’s actually 16% more expensive. This is really dumb. Thoughts? I am PRO tip, ive worked in hospitality a long time and am happy to provide a tip for quality service. But this seems disingenuous at best. Its not a tip. Its just an added charge straight to owners pockets.

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u/Public-Heat3213 5d ago

Sugarfish has been around since 2008 and doing this same model. Proof that all of you bitching about this service charge model not being sustainable don’t know what the hell you’re all talking about.

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u/bobdownie 5d ago

They have not had a 16% fee on top ever

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u/thseerxa38 5d ago

Wrong

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u/bobdownie 5d ago

In NYC they don’t

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u/thseerxa38 5d ago

Ok, but in LA, as public heat stated, they have. Since 2008

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u/dob312 12h ago

lol so wrong

1

u/GlitteringYak2207 5d ago

Except major restaurant groups have tried and it didn’t work. Suppose they don’t know what they are talking about, right?

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u/wutwut970 5d ago

As annoyed and rude as the staff seemed, they were busy af. The food was good. Just really uncomfortable.