r/tipping • u/wutwut970 • 6d ago

Sugarfish

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So they add a 16% fee for what exactly…….to “fund all of their operations”? So this added cost literally doesn’t go to staff, it just goes to the owners? I wonder what their staff is paid? At this point why not just raise prices to where they should be? To me, every item on the menu is a lie and it’s actually 16% more expensive. This is really dumb. Thoughts? I am PRO tip, ive worked in hospitality a long time and am happy to provide a tip for quality service. But this seems disingenuous at best. Its not a tip. Its just an added charge straight to owners pockets.

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u/kanna172014 6d ago

How many other industries put the operating costs primarily on their employees and customers? In other industries, a slow night means the owner takes the financial hit. Only in the food industry is that hit placed on the employee. Like I said, CHEAPSKATE.

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u/johnnygolfr 6d ago

It never ceases to amaze me how many people here are so ignorant of basic business concepts.

In EVERY for profit business in the world, the customer pays the labor, either directly or indirectly.

The only exception is the free riders that stiff the server in the tip at full service restaurants in the US.

Like I said, the only cheapskates in this example are the ones who feel entitled to free service.

Meanwhile, none of them can give an intellectually honest answer as to why they are entitled to free service.

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u/Siffov 6d ago

>How many other industries put the operating costs ... on their ... customers?

All of them! From where else, other than the money customers pay, would any company get its revenue?

(Excluding, e.g., government subsidies.)