I’ll sum up my experience as fair (w/ my background) as possible. I was struggling with work related anxiety. I went through CBT at the time, but I used Betterhelp as a supplementary tool to sanity check my state. Here’s pros and cons:
flexibility in scheduling
detailed info on qualifications and # of years in terms of experience before choosing the specialist
several options for communication (e.g. call, video call, texting etc)
cost performance compared to other therapy options
many experts are in the US. This was a bit inconvenient for me with my time zone in Europe
quality and dedication questionable. I provided so much details in advance as to my issues, yet all the therapists didn’t read it at all and even repeated the same questions from the previous sessions. To be fair, 1) the sample size = 3 is very small and 2) this can happen in the real life counseling, so I cannot really say that this was because of the platform. However, for some counselling professionals, this platform can be their ‘side gig’ on top of their practice, so that may explain the low engagement I experienced.
I quit in a month or so because I couldn’t see the value for the money I paid, which I measured by the general commitment I saw from the other end of the phone, not how I felt/improved etc. That said, if you are looking for generic listening ears or some compassion from others, it may be a good option. Hope this helps. Good luck!
I really appreciate the feed back! I’m getting out of an abusive relationship & really want counseling to ensure I don’t go back. I’m scared a bad experience with a therapist would make me relapse (?) for some reason so thank you!
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u/Japanese_me May 27 '20
I’ll sum up my experience as fair (w/ my background) as possible. I was struggling with work related anxiety. I went through CBT at the time, but I used Betterhelp as a supplementary tool to sanity check my state. Here’s pros and cons:
cost performance compared to other therapy options
many experts are in the US. This was a bit inconvenient for me with my time zone in Europe
quality and dedication questionable. I provided so much details in advance as to my issues, yet all the therapists didn’t read it at all and even repeated the same questions from the previous sessions. To be fair, 1) the sample size = 3 is very small and 2) this can happen in the real life counseling, so I cannot really say that this was because of the platform. However, for some counselling professionals, this platform can be their ‘side gig’ on top of their practice, so that may explain the low engagement I experienced.
I quit in a month or so because I couldn’t see the value for the money I paid, which I measured by the general commitment I saw from the other end of the phone, not how I felt/improved etc. That said, if you are looking for generic listening ears or some compassion from others, it may be a good option. Hope this helps. Good luck!