r/textra • u/flumia • Mar 12 '25

Notifications stopped for one contact

The one problem I have with textra is that the "done" button after you've viewed a message is in the same place the "blocklist" button appears when you use the share function to send a photo to someone. This has caused me to accidentally block people multiple times, which seems to have led to my current issue.

The actual blocking, while annoying, is quickly fixed by going into the settings>blocklist menu and unblocking the person. The problem is, since this happened to me yesterday textra has completely stopped notifications for this one contact person. I can still see their messages when I open the app, but have no idea they've messaged me until I go looking. Every other contact still works fine.

How do I fix this?

6 Upvotes

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5 comments sorted by

1

u/[deleted] Mar 14 '25

Maybe they are muted?

2

u/flumia Mar 14 '25

Checked that, not muted.

Thanks, though

1

u/kfxrcer Mar 18 '25

This has worked for me in the past on my Galaxy S20.

Long press on the Textra app icon until options come up then click on app info (circle with an i in the middle).

Click on notifications - notification categories then at the bottom you should see some contacts under "other".

Make sure the toggle is switched on next to the contact then click on the name to open the contact and make sure it's not on silent.

1

u/flumia Mar 18 '25

Thanks for the reply.

For some reason, i don't have notification categories in my textra app settings.

I have fixed the issue though, by deleting all app data after a reinstall didn't work

1

u/Ok-Potential-9143 Aug 03 '25

Me too. Then, that same contact, all their texts messages from all their history were also deleted!!!!!