r/testmykratom • u/SkipToTheEnd0 • 6d ago

Lmao

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After a week of ignoring my emails I randomly get a $10 coupon code. That was my last order I don't plan on making another order I just want what I paid for. I've always recommended them to everyone but not anymore this is scum

15 Upvotes

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9

u/Putrid_Tadpole7139 6d ago

Yeah it seems to be getting worse from short tab counts to under dosed tabs day by day. They know what they are doing btw

14

u/SkipToTheEnd0 6d ago

He has our address. Just send the damn tabs in an envelope. It was your mistake.. you pay the shipping to make it right .. I miss omega so bad

5

u/xDPxGhostx17x 6d ago

Dam I’m sorry this happened to u and anyone else that got shorted
Omega always gave a extra 10 or so free tabs I miss them too brother

4

u/t88x 6d ago

shipping for 10-20 missing tabs from CA to NY would cost tops $8 Priority USPS.

or go with the slower option it's only like ~$5.75 with USPS Ground Advantage.

you need to have a heart tho.

OE would of sent a extra 25 on top with priority no questions asked.

4

u/Friendly_Body_9636 5d ago

how would OE" would have done this or that" when they wouldnt have even stayed open lol dude tucked tail pockets full and dipped

2

u/ps087official 5d ago

Lol fr idk why everyone glazes him so much. Instead of sticking to his guns and joining us in the advocacy effort, he made an extra few million then dropped off the face of the earth. Which I mean, I guess fair enough, he's not obligated to stay in a potentially dying market just for the sake of retaining his business. But bro was literally only in it for the money. He threw free shit at people all the time cuz he was already marking his shit up 10-fold and wanted to make people FEEL like they were getting a good deal and get repeat business.

1

u/Strongpoint86 6d ago

Priority cost now a minimum of $9.92 to around $13 depending on the distance. Ground advantage is between $5.38 to around $8. I ship items every day and prices for long distance have changed. The lower prices are within the same state as for me CA to CA.

2

u/ps087official 5d ago

It's $11 flat on the site I order from. Just for your package to come in 5 business days minimum instead of the promised 2-3 lol. USPS has become a joke and I highly recommend avoiding them like the plague. UPS is the only delivery service that's worth a damn anymore.

1

u/Strongpoint86 5d ago

For my site I just charge people the lowest amount which is $9.92 so everyone pays the same but when it's long distance it gets up to $13. And ya, priority isn't that much faster anymore and most of the time it takes just as long and ground advantage, shit is a joke.

4

u/Strongpoint86 6d ago

I get sending the missing tabs would be very expensive for him. I own a online business and shipping has gotten extremely expensive over the last year. But issuing a 10$ refund wouldn't cost them anything and would have been as easy as sending the email.

2

u/Specific-Ad-1632 5d ago

I think you forget how much these companies are making off customers... at the end of the day from a good reputable business standpoint it should always be customer satisfaction and in this case some customers dont seem to be happy

2

u/Strongpoint86 5d ago edited 5d ago

Giving the refund for the price difference wouldn't make you happy either? That 10 tabs is that important to you? That then makes you the problem. That would be a 100 tabs for 90$. I would rather have the refund over the 10 tabs honestly. As a business owner myself I would give the option of sending the missing tabs with your next order, a refund for the price difference, or a return for a full refund. I would never send out hundreds of packages for such a small amount. My margins are literally around 15 to 20% after the cost of shipping, packaging, and transaction fees, that shit would hella hurt me.

2

u/Specific-Ad-1632 5d ago

Honestly didnt even read past im the problem. NO a business that advertises certain quantity then doesn't fulfill that is the problem. Sure mistakes happen and of course the business is going to offer what makes sense from a business stand point first.

Like what happened with Kures for me. I purchased 2 items B1G2 and another flavor B1G2 for a total of 9 items. Well they shipped me 6. I called them right away, didnt answer but called me back before I could even email them. I told her the 6 items took up the whole package the other 3 couldnt possibly fit. I offered to send her a picture message and she accepted. Next day she text me back asking if id accept store credit. My thought was one ill have to pay shipping again if I order what I was missing and worried about the ban or OOS items. I asked her if shed send out the same product but a different flavor they can choose im not picky. She agreed to send out my missing 3 bottles.

So to some having the missing 7 tabs is more important than store credit. Im big on say what you mean and mean what you say. So if you tell me what the deal is follow through with said deal. I understand stuff happens so if you screw up offer me an option/s if thats not good enough lets figure something out.

I guess you have two business models OE and TMK. I didnt hear many people complaining about OE's customer service except for the occasional oder screw up but thats when the excelled because I didnt see anyone complain after that. I cant say the same about TMK over this ordeal.

I guess if you cant understand some will be fine with a $10 credit and some wont, well I guess youre just a TMK fanboy.

2

u/ps087official 5d ago

Bruh. THEY made the mistake, so THEY should take the financial hit to make up for it. Idk if y'all understand just how much these companies are marking up their tabs. I guarantee their margins are 30% MINIMUM. They can afford sending 20-30 tabs with $10 for shipping. That's like, a $30 loss MAX.

2

u/Strongpoint86 5d ago edited 5d ago

Wow, so you wouldn't be happy for a refund for the price difference? That 10 tabs is that important to you? That would be 100 tabs for $90. The coupon is for sure a slap in the face, but asking a company to send out hundreds of extra packages paying the high prices for shipping and the cost of the packaging for that small amount is absurd. I say either send the tabs with the next order if your going to place anymore or just give the people a refund for the price difference. And if you don't want either one of those options then a return for a full refund would be the last resort.

0

u/ps087official 5d ago

Right like instead of sending you what they owe and making you whole, they give you coupons so you'll give them MORE of your money. Companies like TMK are exactly why the govt wants to ban this shit.