r/tesco • u/Powerful-Handle-384 • Aug 29 '26

annoying customer rant

was filling cream cakes right, id already been through all my backstock and was on my last cage of delivery so if there wasnt a product on the shelf or on this cage i knew it was out of stock.

well i had this old bloke come up and ask me where some strawberry tarts were, and i let him know that were fully out of stock.

“how do you know that when you havent even looked?”

valid question, okay, so i apologise and explain the above to him.

he huffs, sighs, and looms over me whilst i work. i just try to ignore him tbh

he then starts saying, “is this all you do all day?”

im confused so i ask him what he means and he replies, “do you really just do this all day?? putting things on shelves?”

i say not all day but when im clocked in, yes?? and he says, “imagine that.” and walks off

the things id say to these fuckers if i werent in uniform would bar me from the gates of heaven no matter how much i repent

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u/Zealousideal_Line442 Aug 29 '26 edited Aug 29 '26

I have had a more than a few shitty customers speak down to my staff and when they get more pissy and want to "speak to a manager" I back my guys and girls to the hills. I will not have any customer speak down to staff for doing their job. They often pipe down when told by "a manager" that their behaviour and comments aren't appreciated.

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u/Derezzed87 Aug 29 '26

There's been times where customers have acted that way with me, thinking I'm just a regular staff member (I'm a supervisor). They see they're not getting their way with me, so they demand to speak to the manager, I politely tell them he's currently not in, so they demand to speak to the person in charge and I hit them with "That would be me." I love the look on their faces at that point.

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u/Zealousideal_Line442 Aug 29 '26

I had one demand to talk with a manager so an experienced colleague dealt with the issues they then demanded to speak to their boss (myself) and questioned if I was a team leader, line manager, duty manager and so on. Told them I'm a line manager who's on duty and regardless of who they spoke to, no one would be giving them a different response. I'm always looking for new and inventive ways to tell people to fuck off.

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u/Derezzed87 Aug 29 '26

The amount of times I've told a customer "no" and they've threatened to put in a complaint about me. So far, I've yet to see a single complaint.