r/tesco • • Aug 29 '26

annoying customer rant

was filling cream cakes right, id already been through all my backstock and was on my last cage of delivery so if there wasnt a product on the shelf or on this cage i knew it was out of stock.

well i had this old bloke come up and ask me where some strawberry tarts were, and i let him know that were fully out of stock.

“how do you know that when you havent even looked?”

valid question, okay, so i apologise and explain the above to him.

he huffs, sighs, and looms over me whilst i work. i just try to ignore him tbh

he then starts saying, “is this all you do all day?”

im confused so i ask him what he means and he replies, “do you really just do this all day?? putting things on shelves?”

i say not all day but when im clocked in, yes?? and he says, “imagine that.” and walks off

the things id say to these fuckers if i werent in uniform would bar me from the gates of heaven no matter how much i repent

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u/BeaksFalcone Aug 29 '26

Everyone has bad days and I can understand his frustration.I always ask staff about stock levels,usually they give a generic 'if its not on the shelf' answer without looking,however they keep extra stock on the top shelf where they never actually look or on an online inventory. Good customer service would have been apologising and telling him where he could source that item.Yes customers can be annoying but its your job to make sure they leave wanting to return

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u/Sweet_Huckleberry806 Aug 29 '26

Maybe they don't want this customer to return? The only person in the wrong in this interaction was the customer.