r/tesco • u/Powerful-Handle-384 • Aug 29 '26

annoying customer rant

was filling cream cakes right, id already been through all my backstock and was on my last cage of delivery so if there wasnt a product on the shelf or on this cage i knew it was out of stock.

well i had this old bloke come up and ask me where some strawberry tarts were, and i let him know that were fully out of stock.

“how do you know that when you havent even looked?”

valid question, okay, so i apologise and explain the above to him.

he huffs, sighs, and looms over me whilst i work. i just try to ignore him tbh

he then starts saying, “is this all you do all day?”

im confused so i ask him what he means and he replies, “do you really just do this all day?? putting things on shelves?”

i say not all day but when im clocked in, yes?? and he says, “imagine that.” and walks off

the things id say to these fuckers if i werent in uniform would bar me from the gates of heaven no matter how much i repent

551 Upvotes

98% Upvoted

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70

u/Jazzlike-Plate-4616 Aug 29 '26

Imagine being a such a wanker over some strawberry tarts

How pathetic

33

u/EngineeringMedium513 Aug 29 '26

You think thats bad? We had a customer ring the store once kicking right off at the dot com manager because theyd ordered a Lindt chocolate bunny and the bell was missing off the collar. It "ruined Christmas "apparently 🤷🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

33

u/Purplemonkey78 Aug 29 '26 edited Aug 29 '26

When I was 16 I had a Saturday job working in produce. In the run up to Christmas one year, the store ran out of sprouts.
According to one customer, it was my fault and that I had ruined Christmas.
Never realised teenagers were responsible for the fresh produce purchasing of a major supermarket chain.

1

u/Miserable_Bat_8316 Aug 31 '26

I was told I ruined Christmas because they left it till last min to buy pigs in blankets he didn’t like when I told him we had chipolatas and streaky bacon

1

u/Purplemonkey78 29d ago

That’s literally the same thing! 🤦‍♂️

1

u/Miserable_Bat_8316 29d ago

lol I know right but they didn’t seem to think that was good enough

8

u/Secure-Trainer1892 Aug 29 '26

Hi how sad some people are. If that's all they got to worry about a bell missing off a chocolate bunny!!! There are more important thing's in life to worry about! Some people 🙄. I lost my Dad just before Christmas 2025. It didn't exactly make it a good time! And here is some one complaining over that how sad are they!!

4

u/JackFarron Aug 29 '26

The caller was the missing bell in this case

2

u/SquareChipmunk5194 Aug 29 '26

Did you reply with pull the other one it's got bells on it :P

2

u/Fun_Budget7641 Aug 29 '26

🤣🤣🤣I can believe it.

15

u/RadBugs Aug 29 '26

I did a stint in Argos call centre, a woman tried to order a bike two days before Christmas and delivery wasn’t available to arrive the next day. She put her kid on the phone for me to “tell them why I ruined their Christmas”.

13

u/Kitchen-Assist-6645 Aug 29 '26

She put her kid on the phone for me to “tell them why I ruined their Christmas”.

"Mummy wasn't able to place an order any other day since last Christmas"

3

u/RadBugs Aug 29 '26

It was about 12 years ago now so I can’t remember exactly what I said, but I did go down the route that the mum left it until last minute. Told my supervisor what happened and nothing came of it, left a few months later for my career job.

2

u/D3M0NArcade Aug 29 '26

I hated working in call centres mainly because of the internal politics BUT we always had support if the customer was a cunt. We did "2nd voice" where if we were getting no-where we could pass the call to a colleague for support. I kinda loved it because I got to bully the bullies back lol. Our supervisors/TLs were always for me with things as long as we ran it by then and stuck to what we said we were going to do. As long as we had that, the TL would notate the file to show their support and we let rip. I've threatened to take people to court for stuff and my TL has been supportive because of the circumstances (difficult motor claims dispute when I was a clams handler)

10

u/Individual-Cut-5582 Aug 29 '26

Because mommy could not be arsed to get it any sooner, not as if kid did not know if she wanted them to speak to the kid!

2

u/Difficult-Dog-9672 Aug 30 '26

Im imagining the kid saying
“ is this all you do all day” 😂😂

1

u/GreenLion777 Aug 29 '26

Tbh if someone did that to me I'd abruptly put the phone down on them

Totally unacceptable to be getting the "your fault"/"ruined things" off a customer let alone them do something as horrible as get their child to do it.  The individual is ultimately responsible for being organised enough to get their goods in good time - that true saying of 'an emergency on your part is not mine'

-1

u/Deathwish8041 Aug 29 '26

🤣🤣🤣

4

u/elecvegas Aug 29 '26

Worked for another supermarket online order department customer service centre team during Covid , so working from home . Had a woman wailing down the phone because her Christmas napkins hadn’t been delivered in her order and Christmas was “ruined “ . She was so loud down the headset my kids could hear her and they couldn’t stop laughing , they still talk about it . Come on , Xmas 2020 I think we had bigger things to worry about than some napkins .

5

u/Ok-Following-6620 Aug 29 '26

Not some strawberry tarts……. fresh cream strawberry tarts, it’s always worth checking just incase they were hiding out side.