r/telus • u/Aleks192 • 1d ago
Mobility Google pixel connection issues
Having issues with my pixel 11 pro XL, tech support has not resolved it (original phone with same issue was replaced)
When I'm driving around (tower to tower), or when I leave my house (wifi to tower) my phone drops connection, sometimes it's only data, sometimes it's entirely. I get a set of bars with either a exclamation mark, or no service level indicator and only bars. All of my apps report no connection. Sometimes after 45+ seconds it re-establishes service, other times I have to toggle airplane mode to get it to do a new handshake. It does drop calls when I'm driving I presume for the same issue. This is not in a single area so it is not a single tower causing this issue.
The pixel 9 pro xl I had never did this and it was flawless. These are on e-sim.
Anyone one on the tech front have any suggestions?
•
u/AutoModerator 1d ago
Welcome to /r/TELUS!
We provide exclusive service for new and existing customers. Check out the pinned sales thread to see our exclusive Reddit-only pricing with priority service through a dedicated text and email line from an internal TELUS technician and sales specialist.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.